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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,369 Reviews

2,369 Reviews of Classic Elite Sugar Land - Service Center

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May 10, 2024

From making the appointment to rolling out the door, the whole experience was easy! Chris makes thing super easy and seamless for me. More

by thesackettfamily
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan
May 10, 2024

Chris was great to work with. Made everything super easy and listened to my specific needs. Made the appointment with Melissa who was super helpful, my first time at Classic servi More

by robdobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Melissa
May 10, 2024

I always get good service. I think service manager Michael Guerra cares for his customers. More

by royenpeggy1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

They were great, service was quick and the staff was amazing and very detailed and helpful More

by jwsmith.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
May 10, 2024

Carlos is awesome! He has an absolute complete attention to detail every single time we bring any of our vehicles!! More

by UDURAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Service experience was excellent as always. Carlos greeted me and got my vehicle checked in within minutes of arrival. He constantly updated me on Service progress as well as informing me of ad More

by Jackson
Recommend Dealer
Yes
Employees Worked With
Carlos
May 10, 2024

I service Rep John is AWESOME! My car started having problems this morning. I drove in with no appointment and John got me in. My car was ready before I got off at 5pm. Thanks Cl More

by Brenda Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
May 10, 2024

Very nice people work there I was very happy with the service and friendly people More

by thamoney92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Margery was very helpful in helping me contact my warranty company and my repairs were completed in a quick and professional manner More

by m_strauss87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margery Mata
May 09, 2024

Rudest customer service I've ever received at Classic, let alone in the past several years. This is the 4th vehicle I have purchased and it will be my last. Not to mention the countless customers, colleag More

by davidks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Russie
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