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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,366 Reviews

2,366 Reviews of Classic Elite Sugar Land - Service Center

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June 17, 2024

Chris nolan very nice and polite person. Excellent timing, just 45 mins for first maintenance service, comfortable waiting room More

by j_viviana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris nolan
June 17, 2024

Service men. Must be making a killing Had to wait for service man I want there job. Must make over a 100000 dollar a year. Iam slow I could do that jo More

by randypatrick63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Chavez
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

We brought our Volt in for oil change and to fix the Voice Dial function We did not get our normal Service rep and the one assigned only communicates by text and many times took a day to get back to us More

by jim_kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Gilbert was great in helping me through the process and getting my truck back to me. More

by robbiecribbjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Galvan
June 14, 2024

Very good service and I loved the snell the left on my car after they detailed it. More

by lillianplascencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Sal, (Salah Kasouni) my salesperson was exceptional. Very kind, very helpful, and knowledgeable about the products. We drove at least 3 vehicles. I have not purchased a Chevy product since 1985 and I am More

by don87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salah Kasouni
June 13, 2024

The very worst service experience in the history on my vehicle ownership. From the service advisor to the service manager, the level courtesy and communication was nonexistent. Service manager Ronnie in More

by david@esrelo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronnie and Irineo Sanchez
June 13, 2024

I’ve gone here for years. This time seemed so transactional. Not very friendly or personable .Makes me question if I want to return. More

by sabrinakmcwaters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My appointment was with Drew but that’s not who handled my appointment. I can’t remember the girls name, don’t think she even told me.
June 12, 2024

My service agent was fantastic. Only allow Classic Chevy service my Tahoe. The service is on another level. Thank you Classic Chevrolet. More

by troylamarle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Pleasant, professional, quick, efficient, thorough. Everything I need in a service department. Will definitely keep using! More

by onstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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