Classic Elite Sugar Land - Service Center
Sugar Land, TX
2,366 Reviews of Classic Elite Sugar Land - Service Center
Service men. Must be making a killing Had to wait for service man I want there job. Must make over a 100000 dollar a year. Iam slow I could do that jo Must be making a killing Had to wait for service man I want there job. Must make over a 100000 dollar a year. Iam slow I could do that job More
We brought our Volt in for oil change and to fix the Voice Dial function We did not get our normal Service rep and the one assigned only communicates by text and many times took a day to get back to us Voice Dial function We did not get our normal Service rep and the one assigned only communicates by text and many times took a day to get back to us. It was in the shop off and on for over 20 days. We would drop it off and it would take 2 to 6 days to get to it. Then we would need it back and drop it off again with the same poor communication and attention to our vehicle. This is my first poor experience with Classic but most of the other good experiences were before they became “Elite”. More
Sal, (Salah Kasouni) my salesperson was exceptional. Very kind, very helpful, and knowledgeable about the products. We drove at least 3 vehicles. I have not purchased a Chevy product since 1985 and I am Very kind, very helpful, and knowledgeable about the products. We drove at least 3 vehicles. I have not purchased a Chevy product since 1985 and I am very pleased with my purchase and my experience at Elite. Thank You Sal! In addition to Sal, Nick, (Nick El-Helou) was very gracious during my purchase at Elite. Finance, usually a pain, was very easy and he would not stop until we secured a deal. More
The very worst service experience in the history on my vehicle ownership. From the service advisor to the service manager, the level courtesy and communication was nonexistent. Service manager Ronnie in vehicle ownership. From the service advisor to the service manager, the level courtesy and communication was nonexistent. Service manager Ronnie informed that we are no longer "allowed" to have our vehicle serviced at that dealership. More
I’ve gone here for years. This time seemed so transactional. Not very friendly or personable .Makes me question if I want to return. This time seemed so transactional. Not very friendly or personable .Makes me question if I want to return. More
My service agent was fantastic. Only allow Classic Chevy service my Tahoe. The service is on another level. Thank you Classic Chevrolet. Only allow Classic Chevy service my Tahoe. The service is on another level. Thank you Classic Chevrolet. More