Classic Elite Sugar Land - Service Center

Mike Guerrero gave me outstanding customer service during my visit. He always gives great service. my visit. He always gives great service. More

Tony and Veronica did there best but not the people under Tony. Suburban was supposed be o have ceramic coating with a full detail, full tank of gas, and a small dent removed. It took 2 weeks then when I wen Tony. Suburban was supposed be o have ceramic coating with a full detail, full tank of gas, and a small dent removed. It took 2 weeks then when I went to pick vehicle up unit was dirty on the inside, no fuel, low air pressure on tires, and dent had not being taken care of. Dealer kept calling me that they needed the loaner I had but I still didn’t have my vehicle ready. Talked to Tony and told me to keep the loaner till they could finish my vehicle. I could only pick my vehicle up on weekends and Tony was ok. Since they needed the loaner he was going to send me another loaner till the weekend. Alfred went a different route and took my vehicle to my house and once it arrived vehicle was still dirty on the inside. More

We liked our salesman Bobby Russell alot. Answered our inquiries online and was very helpful throughout the process! Answered our inquiries online and was very helpful throughout the process! More

John Smith is the best! Honest, professional and helpful. The rest of the staff are ok Honest, professional and helpful. The rest of the staff are ok More

Great bedside manners, polite, personable and efficient. They check everything thoroughly. Walk ins are easy and you don't have to wait long. They check everything thoroughly. Walk ins are easy and you don't have to wait long. More

Always satisfied with the service center here. Got what I needed done and back out in a little under an hour, in time to get to work. Never pushy, even got a coupon to help with the cost. Got what I needed done and back out in a little under an hour, in time to get to work. Never pushy, even got a coupon to help with the cost. More

Too long to get an oil change. Their excuse was I came at the end of the day. I will never buy another vehicle from Classic Chevrolet. They completely lied to us about the warrant Their excuse was I came at the end of the day. I will never buy another vehicle from Classic Chevrolet. They completely lied to us about the warranty we purchased. More

Alex Chavez was an amazing! But unfortunately we had bad luck with the purchase. I have had take it to the shop. And taking it back again! But unfortunately we had bad luck with the purchase. I have had take it to the shop. And taking it back again! More

Went in to change my oil and everyone was very nice. It did not take to long, considering I was way in the back of the line when I arrived about 7:50am on a Saturday. Very pleased. It did not take to long, considering I was way in the back of the line when I arrived about 7:50am on a Saturday. Very pleased. More

No me gustó me tardaron mucho y me rallaron la troca del cofre esta vez fue my mal servicio cofre esta vez fue my mal servicio More