Classic Elite Sugar Land - Service Center
Sugar Land, TX
2,362 Reviews of Classic Elite Sugar Land - Service Center
Thank you Mike Guerrero for the great customer care you provide to your customers every service visit I’ve had with you it has been superb provide to your customers every service visit I’ve had with you it has been superb More
Awesome customer service. . Great staff especially Margerie. She is great and very understanding and so helpful... . Great staff especially Margerie. She is great and very understanding and so helpful... More
Service Advisor Mike G. is AWESOME! Mike's communication about your vehicle is unbelievable. Mike listens to his customer and understands the repair / maintenance needed for is AWESOME! Mike's communication about your vehicle is unbelievable. Mike listens to his customer and understands the repair / maintenance needed for one's vehicle. Mike then works with his mechanic team to ensure the vehicle is repaired properly and in a timely manner. The great mechanic team working on the vehicle reports anything they might find that needs attention in addition to the reason the vehicle was brought into Classic Elite Chevrolet, so that one can make an informed decision as to repair or not to repair what the mechanic team found. Mike G and the mechanic team is a TRUE asset to Classic Elite Chevrolet and anyone needing repair / maintenance for a vehicle should give Mike G and his team an opportunity to show how the team works together. Thank you, Mike G., and team. More
Unorganized sales staff, finance lost our payment, service was even worse. Brand new car in the shop when cameras & some safety features quit working. Service told me it would take 3 days to diagnose service was even worse. Brand new car in the shop when cameras & some safety features quit working. Service told me it would take 3 days to diagnose & would not give me a loaner. Ended up being an update issue. Service called to tell me “very bad news”, “nothing was wrong with the car”. Chevy HWY 6 will be my go-to after they eventually solved all the issues. More