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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,362 Reviews

2,362 Reviews of Classic Elite Sugar Land - Service Center

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September 15, 2024

Thank you Mike Guerrero for the great customer care you provide to your customers every service visit I’ve had with you it has been superb More

by sheilalangsam13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Guerrero
September 15, 2024

Awesome customer service. . Great staff especially Margerie. She is great and very understanding and so helpful... More

by mejsolis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Margerie in service
September 14, 2024

Great customer service got me in and out with a great deal Bobby was fantastic More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Russell , Gordon in service department
September 14, 2024

They were quick, understanding and they even told me the bill was less that it originally was. Who doesn’t love that!? More

by tbartlett636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guerrero
September 13, 2024

Very good service, great employees, good attention when I need it. Not too much waiting on the service More

by rosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Service Advisor Mike G. is AWESOME! Mike's communication about your vehicle is unbelievable. Mike listens to his customer and understands the repair / maintenance needed for More

by dnatho19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike G Service Advisor
September 11, 2024

Unorganized sales staff, finance lost our payment, service was even worse. Brand new car in the shop when cameras & some safety features quit working. Service told me it would take 3 days to diagnose More

by tckuhlow
Recommend Dealer
No
Employees Worked With
Angelo Cyrise
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Everything was good with the process . Thanks for the help . We appreciated it , continue like this More

by marisblanca89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian rojas
September 11, 2024

Chris Hogan did an excellent job getting my vehicle serviced and kept me informed the whole time. More

by vicki22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan
September 10, 2024

The oil change service was done at the appointed time and the fastest I have ever seen. More

by jojeff1553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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