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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,362 Reviews
Call Service Center (888) 306-4459

2,362 Reviews of Classic Elite Sugar Land - Service Center

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November 19, 2024

They sold me a brand new Faulty vehicle and showing no curtesy to resolve the buy back program. Not happy at all. Considering Lemon Law. More

by Raheel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Bodily
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Cypert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
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November 18, 2024

My husband nd I brought our 2024 Suburban in without a appointment and was still seen for a oil change, tire adjustment and a part recalled. The service was great. More

by alquisirapainting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma Velasquez
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November 18, 2024

Service department is the best around! Will be returning in the future thanks to them! Way better than Chevy Finnegan! More

by corderocompean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The ladies up front are A-1!
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November 17, 2024

The guys a classic elite has always treated me with respect and handles my service promptly. I’ve had no complaints More

by Lavinie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 17, 2024

EXCELLENT SERVICE PROVIDED BY CHRIS HOGAN IN THE SERVICE DEPT THIS YOUNG MAN IS EXTREMELY HELPFUL More

by MD1619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 16, 2024

Great service from Jeff. Got me in and out for a state inspection and oil change. More

by janhaiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
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November 16, 2024

Dealer stripped my oil pan drain bolt and then charged me for their screw up. Neither my wife or I will be returning to this service department More

by ELewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
3.0
This rating includes all reviews, with more weight given to recent reviews.
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November 15, 2024

Jeff Russie is another well knowledgeable service agent that takes his job seriously and attention to details providing extraordinary customer service big shout out to the service department for a job well More

by Squirrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Russie
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November 15, 2024

Friendly smart people who want to get things right in a minimum amount of time More

by conradkerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jones
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November 14, 2024

I was defrauded by one of their former employees, so disappointed of the way that happened More

by jon.fb7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar Urías
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