Classic Elite Sugar Land - Service Center

Excellent service by Jeff and the wait time was minimal. Thank you for making it so easy Thank you for making it so easy More

Very good and polite service. They explain everything in detail that is done to your vehicle. They explain everything in detail that is done to your vehicle. More

It was a good service and nice agent, used to have a car wash after every service... not anymore lol wash after every service... not anymore lol More

I did not not have to wait long which was great. There was lots of customers waiting for their vehicles but I felt like I was in and out quick. Great service There was lots of customers waiting for their vehicles but I felt like I was in and out quick. Great service More

In and out with no wait, oil change and tire rotation. Service was courteous and professional. Service was courteous and professional. More

John smith had great customer service, communication and was very helpful in getting my vehicle back to me in a timely manner. was very helpful in getting my vehicle back to me in a timely manner. More

Good service took no time at all and all work was done efficiently. Also took care of the recall, problem in one appointment efficiently. Also took care of the recall, problem in one appointment More

Disappointed. 1) Excessive charge for a diagnostic as I already had the check engine codes indicating a problem with the cooling water temperature sensor and had c 1) Excessive charge for a diagnostic as I already had the check engine codes indicating a problem with the cooling water temperature sensor and had communicated them to you. 2) I asked for a cost estimate to fix a separate problem, a problem with my passenger window not opening. This was not provided to me and I was told that in order to obtain a quote I would have to leave my truck with you for a 3rd day, and pay for a separate diagnostic from the one I had already been charged. I found this unacceptable. 3) A more than $700 bill to replace a cooling system temperature sensor and its connecting wire seems excessive. 4) Finally, I brought the car in at 8:15am, was promised it back by same afternoon but this simple repair ended up taking two full days thus leaving me without a vehicle when I needed one desperately on the second day of repairs. The only positive I can comment is that the replacement temperature sensor is so far operating properly. More

Excellent advisor, he was really helpful and provided great service! Overall I had a wonderful experience. great service! Overall I had a wonderful experience. More

Brought truck in for first oil change & a factory recall. Michael Guerrero took care of me again today. Got everything done and super top notch service again. Thank you Michael Guerrero took care of me again today. Got everything done and super top notch service again. Thank you More