Classic Elite Sugar Land - Service Center
Sugar Land, TX
2,362 Reviews of Classic Elite Sugar Land - Service Center
John Smith was my advisor. John was friendly, courteous, abd helpful. If you want someone to help you....Classic Chevy Sugar Land is where you want to go!! John was friendly, courteous, abd helpful. If you want someone to help you....Classic Chevy Sugar Land is where you want to go!! More
The work on my vehicle was performed quickly and efficiently. My service manager, Mike Jones, handled everything well from start to finish. The folks at the cashier's desk are always cheerful and fr efficiently. My service manager, Mike Jones, handled everything well from start to finish. The folks at the cashier's desk are always cheerful and friendly. More
Service Department was very professional, communicative, explanatory and customer service focused. It was just an oil change and tire rotation, but I was in and out with minimal waiting. explanatory and customer service focused. It was just an oil change and tire rotation, but I was in and out with minimal waiting. More
Chris Hogan always goes above and beyond. I’m happy and lucky to have him as my advisor. Chevy didn’t have a loaner car and he worked late to have my truck ready before closing time. I’m happy and lucky to have him as my advisor. Chevy didn’t have a loaner car and he worked late to have my truck ready before closing time. More
Normally I do not have any issues however I set an appointment a week ago for an oil change and to check my tires. I checked in on time and waited for about an hour and a half. I was on my lunch break appointment a week ago for an oil change and to check my tires. I checked in on time and waited for about an hour and a half. I was on my lunch break. I text my advisor and never received a response. I saw my car parked and asked the cashier if my car was ready and she said yes. She was super nice and helpful. I got in my car and noticed that the tire pressure was still low. So today I tried to contact my advisor again with no luck. More
My truck is on the dealer for more than 4 days and at this point still don't know what's the issue with it. Also sims like some electrical sensor failing (my opinion) and the dealer wants to open the eng this point still don't know what's the issue with it. Also sims like some electrical sensor failing (my opinion) and the dealer wants to open the engine to check. I see kind of opportunity to charge me more for something unknown $800 only for check is too much More
Gordon is such a rockstar. He's been our advisor for years and we know we are in good hands with him. He makes the process super easy and efficient. He's been our advisor for years and we know we are in good hands with him. He makes the process super easy and efficient. More