Back

Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,362 Reviews

2,362 Reviews of Classic Elite Sugar Land - Service Center

Sort by
October 10, 2024

John Smith was my advisor. John was friendly, courteous, abd helpful. If you want someone to help you....Classic Chevy Sugar Land is where you want to go!! More

by jmoring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Smith Service Advisor
October 10, 2024

The work on my vehicle was performed quickly and efficiently. My service manager, Mike Jones, handled everything well from start to finish. The folks at the cashier's desk are always cheerful and fr More

by rob123cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones - Service Dept 5 Stars
October 10, 2024

Service Department was very professional, communicative, explanatory and customer service focused. It was just an oil change and tire rotation, but I was in and out with minimal waiting. More

by bnkellison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
October 09, 2024

Chris Hogan always goes above and beyond. I’m happy and lucky to have him as my advisor. Chevy didn’t have a loaner car and he worked late to have my truck ready before closing time. More

by Spiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan
October 09, 2024

Normally I do not have any issues however I set an appointment a week ago for an oil change and to check my tires. I checked in on time and waited for about an hour and a half. I was on my lunch break More

by carlayrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Irma was very nice and helpful. She answered all of my questions and took good care of my car. More

by erikacruz0912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma Velasquez
October 08, 2024

My truck is on the dealer for more than 4 days and at this point still don't know what's the issue with it. Also sims like some electrical sensor failing (my opinion) and the dealer wants to open the eng More

by alberto.mendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

Fue una experiencia muy agradable el servicio rápido el trato súper amable de parte de todos More

by fanyjuarez35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

Came in for a recall update, dropped off my truck and got a call back in under the estimated time. More

by jwallingford72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Smith
October 08, 2024

Gordon is such a rockstar. He's been our advisor for years and we know we are in good hands with him. He makes the process super easy and efficient. More

by mohagonybowser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Strand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gordon
...
15
...