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Classic Elite Chevrolet Sugar Land
Sugar Land, TX
3,841 Reviews
LARGEST SELECTION OF CHEVROLET'S IN THE GREATER HOUSTON AREA AND BEYOND
Here at Classic Elite Chevrolet Sugar Land, it is our mission to PROVIDE A WORLD CLASS automotive EXPERIENCE. We have a huge selection of both new and used vehicles.
Our goal is to provide every customer with an exceptional buying and service experience and we have a body shop for all your repair needs.
With competitive prices offered on every new and pre-owned model for sale on our lot, you won't find a reason to visit any other dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 9:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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December 11, 2010
Here it is - my exact letter to the owner. I also sent this to better business bureau and to all my friends, families, people I work with... Mr. Kerstetter, I bought a Chevy work truck last July, a this to better business bureau and to all my friends, families, people I work with... Mr. Kerstetter, I bought a Chevy work truck last July, and the sales man Bruce Albright mentioned something about getting a free key replacement if I lose my truck key. He kept on repeating that his wife got 2 or 3 free keys just by calling. That actually happened to me last month and the "free"key was non-existent. I tried calling the road assist and they were telling me that the key is free, but the delivery charge is $175.00! How is that free??? I have to bite the bullet because I needed the key but I felt really bad, not so much with the money part because I can always earn the money back, but it is the lie and deceit that really bothered me. My boyfriend tried calling you, and somebody called back, promising that he will address the problem. That was a month ago. Your service suck, and your salesman is a liar. I tried calling you again today, and the woman on the phone said that she is not sure how to contact you, that the best person to talk to is a certain David Alexander. I waited for more than 10 mins on the phone but no Mr. Alexander picked up. That's fine Mr. Kerstetter. I will make sure that not a single penny from me and my family and friends go to any of your dealership ever again. Leni Fisher More
by lenfisher12
Employees Worked With
Bruce Albright and David Alexander
