Classic Elite Buick GMC - Service Center

Excellent customer service Very thorough and the attention to detail was satisfying I took my car in for service and ended up buying a new car .because of all the incentives I w Very thorough and the attention to detail was satisfying I took my car in for service and ended up buying a new car .because of all the incentives I was told about. More

Awesome service Seem less service, made appointment on line, services advisor was very courteous and knowledgeable on the needs of my Denali, they not only delivered Seem less service, made appointment on line, services advisor was very courteous and knowledgeable on the needs of my Denali, they not only delivered my truck on the promised time but they also washed it for me More

Outstanding Customer Service I normally only write a review if I had a bad experience but felt it the service I received at WestPoint GMC warranted a comment. When I first arriv I normally only write a review if I had a bad experience but felt it the service I received at WestPoint GMC warranted a comment. When I first arrived very early in the morning for scheduled routine service on my 2016 Buick Regal I was warmly greeted by the Service Manager (Steve Quezada). He offered me a warm cup of hot chocolate (because I am Mormon and don't drink caffeine) and I appreciated his remembering that. After telling him that my car was making a sound that could only be described as sounding like a Moose that had gotten his testicles caught on barb wire (don't ask how I know what that sounds like) and also the car emitting an odd but slightly arousing smell of burnt rubber did he inform me a recent recall with those exact issues and he would have my Regal out with repairs with 45 days. He offered me the use of a new loaner car. I can't say enough about the "Good People" at WestPoint GMC and the excellent job they do! More

Great Service WESTPOINT BUICK GMC- Great Service, no pressure, came in for oil change. Brett was great, very professional, I will recommend this dealership to my fa WESTPOINT BUICK GMC- Great Service, no pressure, came in for oil change. Brett was great, very professional, I will recommend this dealership to my family and friends More

Great experience I'm not one to leave reviews online but I felt like I needed to speak up and say something because the way I was treated was truly unexpected. I don't I'm not one to leave reviews online but I felt like I needed to speak up and say something because the way I was treated was truly unexpected. I don't like buying cars, the overall experience is not pleasant. I walked in to the pre-owned department and looked at a few used acadias until I found one that I liked. I can say it wasn't the best experience I ever had but it was not the worst. This is not the reason for my review however. What earned my review, and a 5 star one at that was what happened when I have a problem with my vehicle nearly a month after. I called in and was sent to the sales manager nino who was extremely kind and understanding. He informed me I made a great decision in buying a certified car and he would make sure I was taken care of. He had me set up with an appointment to bring my Acadia in and be repaired at no charge and even had a loaner car ready when I got there set up with David. I was expecting a complete runaround and instead had everything I asked for taken care of promptly and even found my car washed and faded again when I picked it up. I will be sure to come back here again. This was a great experience. More