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Classic Elite Buick GMC - Service Center

Houston, TX

4.8
212 Reviews

212 Reviews of Classic Elite Buick GMC - Service Center

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January 05, 2022

Brought my Saturn in to service . Bill ,like always was excellent. Took an hour just like Bill said . Walked to cashier with me to make sure everything was ok . Always great service here More

by Mdanna11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Schoenfeldt
Jan 07, 2022 -

Classic Elite Buick GMC responded

We're pleased to know Bill was able to exceed your expectations and really help you out! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you, and have a fantastic day!

Jan 07, 2022 -

Mdanna11 responded

See you at next Service

November 17, 2021

Khanh and the service department staff was very helpful. They helped and resolved any issue with the truck. Thank you. More

by cannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khanh
Nov 19, 2021 -

Classic Elite Buick GMC responded

Thank you for giving us 5 stars! We're glad to hear that everything was well taken care of for you. If you need anything else down the road, please let us know!

November 03, 2021

They helped me with my issue and it was resolved. Thanks for the great service. More

by claygirl12409
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ryan
Nov 04, 2021 -

Classic Elite Buick GMC responded

Thank you for the 5-star review! We're glad to hear that your service visit was so pleasant and successful. If there is anything else we can do for you, please let us know!

November 03, 2021

Matt Williams was very helpful answering all of my questions. Efficiency and communication were excellent. More

by Mrhoden72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Williams servive
Nov 04, 2021 -

Classic Elite Buick GMC responded

Thank you for the 5-star review! We're so glad to hear that your visit was a pleasant one. If there is anything else we can do for you, please let us know!

October 22, 2021

Great service, I would definitely recommend him for future services. Very helpful, and understanding of what I needed More

by Getitandgollc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen "Ace" Cotton
Oct 26, 2021 -

Classic Elite Buick GMC responded

Thank you for the 5-star reiew! We're glad to hear that your service went smoothly, and we look forward to your next visit!

October 14, 2021

The personnel are courteous and helpful, this my fourth GMC vehicle and will be my last. GMC shows no loyalty to it’s customers.. the last several times I’ve turned in my vehicle for a new one I was told t More

by Sstrutta47
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Ryan
Oct 19, 2021 -

Classic Elite Buick GMC responded

Thank you for your feedback. We’d like to learn more about your visit so we can address the situation properly. Please contact our General Manager, Randy Bowman, at (281) 579-4336.

October 04, 2021

Mark Minnis (sales) set up na appointment for me with Bill Shoenfeldt (service) and the experience was great. More

by pkirchhoff00
Recommend Dealer
Yes
Employees Worked With
Mark Minnis, Bill Schoenfeldt
Oct 06, 2021 -

Classic Elite Buick GMC responded

Thank you for giving us 5 stars! We're glad to hear that your service went so well. We look forward to seeing you again next time!

August 26, 2021

Came in for first service on my Yukon XL and was greeted right away by Pam and the service was handled in under an hour. Couldn’t be happier! More

by gawinslow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Rangel
Sep 05, 2021 -

Classic Elite Buick GMC responded

Thank you for giving us 5 stars! We're glad to hear that your service went so smoothly. Please let us know if you need anything else!

August 17, 2021

Pam has been my service representative for years and she always takes care of my maintenance needs. I don’t trust my Buick anywhere else! More

by Brissa Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Rangel
Aug 18, 2021 -

Classic Elite Buick GMC responded

Thank you for giving us 5 stars, Brissa! It is always our pleasure to help with anything you might need. Have a wonderful day, and we'll see you next time!

August 14, 2021

Bill was extremely helpful clearing up my concerns on my breaks and had my car ready by the estimated time. I’d recommend anyone to ask for him to receive great service! More

by Jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Schoenfeldt
Aug 18, 2021 -

Classic Elite Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

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