Classic Chrysler Jeep Dodge RAM Fiat of Goldsboro

Found a decent Ram 1500. Didn’t really enjoy how the sales manager handled things. We agreed the front bumper would be fixed. The manager is going to fix it but he is hiring a body shop to fix instead o sales manager handled things. We agreed the front bumper would be fixed. The manager is going to fix it but he is hiring a body shop to fix instead of replacing the bumper. On the back side of the bumper it is being held by tie straps so I believe they are fixing the hole in the bumper just for a temporary fix. The sales agent was good to deal with. Just didn’t really feel like it was good customer service from the service manager. He was nice, but I feel like if they want my business in the future I figured they would put more effort into just changing the bumper instead of putting a temporary fix. More

Am very pleased with the whole staff and especiallyMichelle Hudson. She explained things to me, had patience and very kind and helpful. Every one is , when I take the car in. especiallyMichelle Hudson. She explained things to me, had patience and very kind and helpful. Every one is , when I take the car in. More

Great service, Everything went smoothly, Every body was very courteous, Comfortable waiting lounge with vending machines and a TV, You can watch the technician servicing your vehicle while you wait. Great very courteous, Comfortable waiting lounge with vending machines and a TV, You can watch the technician servicing your vehicle while you wait. Great job all around. More

They took care of everything. I didn’t have to do any thing. They did a good job. I was very happy with their work. thing. They did a good job. I was very happy with their work. More

These are some awesome people to deal with! Since day one they have made things right (and if things aren't quite perfect enough, they will fix it). I will definitely continue to purchase with them in the fu they have made things right (and if things aren't quite perfect enough, they will fix it). I will definitely continue to purchase with them in the future. More

I have purchased 40 vehicles in my lifetime and this has been a very pleasurable experience. Alex Pablo was my salesperson. He is a regular guy that I found to be honest, sincere, and keeps his word. He is been a very pleasurable experience. Alex Pablo was my salesperson. He is a regular guy that I found to be honest, sincere, and keeps his word. He is very easy to converse with. We did most of the buying process by email, as I am from out of state, so I was in and out quickly. He was prompt in getting back to me, answering al my questions. The GM checked with me a couple times to make sure I was happy, and the finance manager was very personable and processed the numbers and explained everything so even I could understand. There was no stress whatsoever, which is rare when buying a vehicle. I got a great car at a fair price. Alex stayed late to make sure I got on the road safely, explaining what all the buttons do, and followed my to a gas station to fill up my tank. I had fun buying my dream car and was not nervous at all. More

Do NOT buy your car warrenty from them. They are liars, thieves, and VERY dishonest! Please stay away from them! They do NOT have any integrity! thieves, and VERY dishonest! Please stay away from them! They do NOT have any integrity! More

So unprofessional I went in to inquire about a vehicle I had a trade in. I had to leave in time to get my kids they said they would keep me updated I told them I'd come I went in to inquire about a vehicle I had a trade in. I had to leave in time to get my kids they said they would keep me updated I told them I'd come back as soon as they got it worked out. I been calling them for two days just trying to get a simple yes or no. Every time I actually talk to someone they put me on hold and never come back to the phone. Even if they couldn't do it all they had to do was tell me.. I would not recommend them very unprofessional. More

I lost $500 unsuccessfully trying to buy a car... read on I lost $500 unsuccessfully trying to buy a car here. I made an out of state offer a couple hundred dollars over Kelly Blue Book's "outstanding" condi I lost $500 unsuccessfully trying to buy a car here. I made an out of state offer a couple hundred dollars over Kelly Blue Book's "outstanding" condition book value and came to an agreement with Tim the sales manager on one of their several “leftover” / untitled 2016 model year vehicles (it's 2019 BTW). I agreed to pay the dealer fees, but was shocked when the paperwork came that their dealer fee was $700 AND there was a REQUIRED $500 protection package that was never mentioned prior to the paperwork… $1,200 in unexpectedly higher costs. That is by far the highest dealer fee I've ever come across and I've also never had a dealer REQUIRE me to buy a protection package… have you? I had Quay the sales person do a walk around and confirm in writing that there weren't any scratches / dings / dents and that the mileage was 230ish original miles. I put down just over a 10% deposit and bought a one way plane ticket for about $100 and flew out to inspect and close on the car. First of all, I've never seen a more poorly prepped car for delivery… my pictures speak for themselves. Second, the car had an additional 40 or so miles on the odometer from when I agreed to buy it… no idea how that would of happened. Lastly, I was disappointed to find that the car had previously undisclosed front end damage on the bumper and chin spoiler in several areas. They tried to rub it out and had a neighboring body shop look at it, but a service tech confirmed the damage was too deep. I sent photos to my local Dodge dealer body shop back home, and they estimated in writing that it would cost an additional $1,400 to repair the bumper and the chin spoiler. Tim the sales manager said it could be fixed locally for $100, but I don't think that's possible for a reputable job. The labor alone would be more than that for a good job… and on a car purchase from a dealer I want a good job. I asked for a lesser amount than the damage estimate… $1,000 off to at least be able to repair the bumper damage, but he refused. When you combine the unexpectedly high fees and undisclosed damage estimates from my local body shop we were approximately $2,600 above my original slightly above book value offer. I ended up deciding that the car wasn't worth the extra money nor did I trust the situation any longer. I got my deposit back, “walked away”, and spent another $400 on a last minute return plane ticket so I could get home… $500 in lost money on travel. Based on the outcome of my experience I have no idea how the owner of the dealership is still in business. I personally have never had a more disappointing car buying experience, and based on other reviews out there I'm clearly not the only one. I obviously won't be back. (Side note: I'd like to point out that no part of this review is “emotional” nor am I attempting to make them “look bad”... this was my EXPERIENCE.) More

On The Fence Sales Consultant was Fine as was the finance person. Transferred a plate that should never have been transferred from a vehicle that they never new I Sales Consultant was Fine as was the finance person. Transferred a plate that should never have been transferred from a vehicle that they never new I owned. A MESS! Hopefully it's been corrected . I got a fair deal with my purchase not great looking back on it. I will shop others next time. More