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Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Arlington, TX

4.4
783 Reviews

783 Reviews of Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

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December 07, 2020

Nice and clean got token pretty quickly service personnel friendly will recommend others to this dearler ship for service for their cars they do a good job’ More

by woodydom54@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Dec 08, 2020 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 03, 2020

The service was quick and comfortable. The new service area was clean and quiet so I could work while waiting. The atmosphere was pleasant. Great visit. More

by jrstephenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 04, 2020 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It's great to hear that you had such a pleasant experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington!

December 02, 2020

Chris is always helpful when I call to schedule an appointment. He is ready when I arrive and handles all of my requests without issue! More

by jsg.alexander86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Dec 03, 2020 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris and the rest of our team, and we look forward to working with you again.

December 02, 2020

Extremely poor experience. Poor communication by Extremely poor experience. Poor communication by service rep. My radio was fried as you were trying to apply update. Still have had no communicat More

by tecty1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Dec 07, 2020 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Hello, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Please call me at 682-226-6400 and ask for Adam Lancaster so that I can learn more about your experience. Thank you and hope to speak with you soon.

December 01, 2020

Quick oil change. Couldn't hook up to car computer due to system is down. Asked to come back for a remote control locked issue. Problem resolved after reading on online thread More

by qdv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Lim
Dec 01, 2020 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

November 30, 2020

Chris got me in and out very quickly and efficiently. He is a great service advisor and the whole dealership is top-notch. I recommend them highly! More

by rlanders0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
none, Jose Jimenez, Jennilee Pirtle
Nov 30, 2020 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thanks for sharing your thoughts about your experience with Classic Chrysler Dodge Jeep Ram Fiat of Arlington. We appreciate your business and hope to see you again soon!

November 30, 2020

Chris is amazing he is so great. We love coming to classic and enjoying the ammeneties are fantastic , staff is friendly and takes care of you More

by chrispierson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Nov 30, 2020 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again!

November 29, 2020

Blake was amazing and was adamant on getting what we wanted for the right price. Very friendly and wanted to make sure we were completely satisfied. More

by Jessie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake West
Nov 30, 2020 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your very kind review, Jessie. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience with Blake here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

November 27, 2020

Staff was friendly and helpful. The service center employees were honest and made sure that I received the facts I needed about my car to make the best decisions. More

by mrsmiller_fl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Pennington
Nov 28, 2020 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 27, 2020

Maybe if your customer service would improve. They failed to let us know service was done and when we went to the window to inquire the girl gave me attitude don’t need that when I am the paying customer. More

by broadwaterdee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlene Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2020 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your review! We are sorry to hear that you didn't have a more satisfying experience and will share your comments with the team. Please don't hesitate to reach out to us directly if you would like to discuss this further, we would appreciate the opportunity to learn more and try to address your concerns.

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