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Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Arlington, TX

4.4
783 Reviews

783 Reviews of Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

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January 28, 2021

I love the personal touch they give. My representative Chris Pierson is amazing. He always remembers me:). I feel they are very thorough in their service. More

by JETSETDAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Jan 30, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 27, 2021

Excellent service, didn’t take to much time about 1 hour. Friendly service, ask what i need and then got it done.i will recommend. More

by LIBRADO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elias Argumaniz
Jan 27, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

January 27, 2021

Chris is simple amazing and I will come to him for all my service needs and recalls for my Jeep Grand Cherokee. Friendly, Caring and makes you feel relieved. More

by KELLY.HEYNE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Jan 27, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your review and kind words for Chris. We appreciate your business and our team looks forward to serving you again soon!

January 27, 2021

Loved the new customer waiting area and the amazing coffee pot. Service Advisor and check out clerks were pleasant and professional. Thank you very much. Alvin Lim helped me with the coffe machine and More

by TC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Lim
Jan 28, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington!

January 20, 2021

My experience at Classic was the worst experience I have had at a dealership. I purchased my Grand Cherokee on March 11,2020 and had problems within 2 weeks. The problem was not resolved until November afte More

by cbdowning08
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
Jan 22, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to me directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and I’d love the opportunity to get more details to see if we can turn this situation around for you. Please call me at 682-226-6400 and ask for Adam Lancaster. Thank you.

January 08, 2021

Chris is always very helpful. He gets me in and out in good timing and always reminds me when my next service is due for my Jeep. More

by harrisbd90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris (service)
Jan 08, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 07, 2021

Took My brand new Grand Cherokee only had 6000 miles ran hot. It’s been 1 week I have no clue what’s wrong. Please More

by bianca.m.mack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessica
Jan 08, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Hello Bianca, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please call me at 682-226-6400 and ask for Adam Lancaster at your convenience. Thank you.

January 04, 2021

False promises from service manager, advisor was really friendly and helpful but everyone else doesn’t seem to have a clue what is going on nor have any answers for anything. Truck was kept in the shop for More

by dakotag17
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
JESSICA
Jan 05, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Dakota, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Please call me at 682-226-6400 and ask for Adam Lancaster. Thank you.

January 04, 2021

The service advisor was quick, communicated everything clearly, and was friendly. Service did not take long. Waiting area clean and offers drinks and snacks while you wait. More

by jeffrey.roper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only the service advisor, no sales person approached me.
Jan 04, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thanks for sharing your thoughts about your experience with Classic Chrysler Dodge Jeep Ram Fiat of Arlington. We appreciate your business and hope to see you again soon!

January 03, 2021

Came in for an oil change. Although I thought my appointment had been reserved online, when I arrived they had no record of the appointment. Nonetheless, service was friendly and fast! More

by Awaters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 03, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

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