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Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Arlington, TX

4.4
783 Reviews

783 Reviews of Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

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February 20, 2021

The service department does great work in a timely manner. They also keep you well informed about your vehicle. The service writer I had his name is Chris but I don’t know his last name. He’s a top no More

by TLONGHORNS73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris (service writer)
Feb 21, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It's great to hear that Chris was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington!

February 15, 2021

Great professionalism; friendly staff; particularly enjoyed the new facility. Only came in for oil change, but, was treated as a valued customer. Will return here next time. More

by DPECOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Feb 16, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 12, 2021

I have very mixed feelings. I enjoyed working with Mike Dykes and appreciate immensely all that he did. However, everything I’ve had done in the month of January has taken longer than my expectations base More

by Tl.Newsom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Dykes
Feb 12, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for sharing honestly about your experience. I'm glad to hear that you enjoyed working with Mike. I'm sorry about your experience with our service department and would love to get to the bottom of it with you. If you're willing to share more details, I'd appreciate the opportunity to address your concerns. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you again.

February 12, 2021

I would like to thank Michael for his professionalism but more importantly his level of integrity in Takei g responsibility for my previous negative experience. He truly made my time with your service time d More

by Andre’ Henderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 14, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Hello Andre’, Thank you so much for your feedback. We greatly appreciate you allowing Michael the opportunity to work with you and earn your business. I will be sure to share your feedback with our team members. Please let us know if we can ever help you in the future.

February 11, 2021

Worst dealership service ever, no one wore a mask, the service Michael Dykes was not honest. I was without my vehicle for 6 days after promising me 1 ,price quote 150$ more than quote. The girl at the bi More

by JPLEASANT321
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Dykes
Feb 12, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please call me at 817-918-9088 and ask for Adam Lancaster. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Thank you.

February 11, 2021

Listened to me. Fast and efficient service! I felt safe inside while waiting for y car. Everyone was very nice to me. Very clean inside. More

by LNRNJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez, Melvin Collazo
Feb 12, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 11, 2021

I appreciate Chris Piersons hard work trying to get I appreciate Chris Piersons hard work trying to get Chrysler group "Lifetime Warranty" to cover the repair, unfortunately he was unsuccessful. It's More

by Al Betzel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
February 08, 2021

Service people were friendly and eager to help. The work done was completed earlier than told. Wish I had a coupon to keep the repair cost down a little :( More

by KBALTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not Sure
Feb 08, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, we look forward to having you as one of our valued customers for many more years to come!

February 08, 2021

Staff is super friendly and courteous. Facility is very clean. Communication was excellent. Chris worked with me from when I pulled my car into service to when it was ready for pickup. All was perfect, T More

by THU.DANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Feb 08, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

February 05, 2021

When I arrived I was immediately met by Jessica for my oil changed. I was in and out of the dealership in less that one (1) hour. More

by Russ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Feb 05, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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