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Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

Arlington, TX

4.4
783 Reviews

783 Reviews of Classic Chrysler Dodge Jeep Ram Fiat of Arlington - Service Center

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April 19, 2021

Could not be more pleased with my recent service event on my new Wrangler . Everyone was friendly and welcoming. This was a great experience. Thank you More

by WBPELLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Apr 19, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new Wrangler! Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

April 16, 2021

Well they have a service rep Chris who's definitely on point meeting the customers needs so I always ask for him. Junior is another service rep who gets the job done. More

by GEORGEDANIELSJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 18, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It has been a pleasure serving you, George. Quality customer service is always our number one priority, and we're happy to hear that Chris and Junior always meet your expectations. Thank you again for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, we look forward to having you as one of our valued customers for many more years to come!

Apr 20, 2021 -

GEORGEDANIELSJR responded

My recent visit at the dealership was a great one. Chris definitely meets his customers needs. Thank you to my guy Chris in the Service Department.

April 15, 2021

In and out quickly. Great customer service. Did the oil change and rotated the tires as requested. Vacuumed out the Jeep as well. Great place to go. More

by JANA_I_MARTIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Lim
Apr 15, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to leave us this great, five-star review! We are very happy to have provided you with such a positive experience, Jana! We sincerely value your business and look forward to your next visit.

April 13, 2021

A service writer names Chris Pierson is the best! Knowledgeable, friendly, makes sure all is good and goes smooth. Great dealer cause of people like Chris. More

by damoncaravanman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Apr 13, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much for your kind words for Chris, and for taking the time to leave us this wonderful feedback!

April 12, 2021

I went to get an oil change . The technician estimated 3 hour wait but was there for 2 hours , happy customer. Absolutely love the new look 👍🏽 More

by DBTEJANITA2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 13, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 08, 2021

Terrible follow up and slow service. I ended up having to request that my jeep be pulled from the rack so I could leave. I was promised a follow up call, never received. My initial bill was comped, but it wa More

by SIXX4U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
It was two months ago- no clue
Apr 26, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

April 07, 2021

Great customer service. I was in and out quicker than expected and cheaper. I feel confident that, even though I didn't purchase the vehicle at this dealership, I have a service center close to home that More

by ldsjr41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dykes
Apr 07, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington! We're looking forward to having you as one of our valued customers for many years to come!

April 06, 2021

It would have been 5 stars except my van sit on your lot for over a week without being touched, service rep was great, service not so good More

by Al K
Recommend Dealer
Yes
Employees Worked With
Jessica
Apr 06, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Hello, Thank you for taking the time to submit a review. We are so glad we could assist you with your repair. We truly appreciate your business. We apologize, however, for the unusually long time frame. If you would like to further discuss your concerns, feel free to contact me at your convenience.

April 04, 2021

I brought my car in to have a recall fixed. Even though was a free repair, I was treated with the utmost respect. Highly recommend them. More

by JBNBP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Apr 05, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 04, 2021

Quick turn around. Found solution to bad TPMS sensor read. It was the lead weights on the rim interfering with the sender unit!!! Good work guys! More

by onestripe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Apr 05, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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