Classic Chrysler Dodge Jeep Ram Fiat of Arlington

Extremely happy Extremely helpful and attentive listened to what I wanted and needed. Will definitely be shop here again when it’s time for a new truck. Extremely helpful and attentive listened to what I wanted and needed. Will definitely be shop here again when it’s time for a new truck. More

Great experience Overall really good experience. I found a vehicle online, and called over the phone to ask some questions and LaPorsche was very helpful in getting sp Overall really good experience. I found a vehicle online, and called over the phone to ask some questions and LaPorsche was very helpful in getting specific photos to me (since we lived a bit far away) really quick and that truly helped me decide to go with Classic. Great price on a great car, can’t beat that too! More

Quick and easy. My salesperson (LaPorche Patton) was very polite and easy to work with. This was by far the easiest time i have had with dealing with buying cars. I a My salesperson (LaPorche Patton) was very polite and easy to work with. This was by far the easiest time i have had with dealing with buying cars. I actually got a VERY fair price on the car i wanted for my daughter. More

Alonso great salesman! Go see Alonso Contreras at Classic Dodge in Arlington Great service!!! No pressure just very honest and helpful! Walked us through the process very Go see Alonso Contreras at Classic Dodge in Arlington Great service!!! No pressure just very honest and helpful! Walked us through the process very quickly More

Best car buying experience ever!! I just want to thank Kevin Cole for being an excellent person! Not saleman but truly cared about my car buying experience. He went above and beyond c I just want to thank Kevin Cole for being an excellent person! Not saleman but truly cared about my car buying experience. He went above and beyond customer service and genuinely love's what he's doesfair, upfront and honest and makes sure his client's are happy in the end. I am one happy lady! More

DISHONEST AND A SCAM I cant speak to the sales side but the service side was a horrible experience. They either a) were intentionally dishonest about what was wrong or b) I cant speak to the sales side but the service side was a horrible experience. They either a) were intentionally dishonest about what was wrong or b) were dishonest about the expertise of their technicians - as well as dishonest on a variety of other levels throughout my experience. First, they claim you can make appointments online. I made an appointment two weeks in advance and was called back a couple days before the scheduled date and told the appointment had to be rescheduled because of the type of service I requested. This stipulation is not clear on their website. Next, they implicitly claim to honor appointments. However, this is not the case. I arrived early for my appointment and was told it would be "about an hour" to diagnose the car. After two and a half hours, I called them and was told I would recieve a return call in 15 minutes. No one called me back and when I called again, yet another hour later, I was told again that someone would call me back in 15 minutes. No one called back; the second call was an opportunity for them to be honest about workload if they couldn't honor my appointment but this never happened. While some deviation in time is to be expected (and is even noted on their website), this was a huge and unacceptable gap. After about 4 hours, I just returned to the shop to get the car and was told the diagnostic was in fact, suddenly complete. They quoted $950 for a repair another shop fixed for $100. The other shop said it was a common problem and they recognized it right away. They fixed it in under an hour. On a general customer service note, no one seemed to know how to handle my complaints and service guys were hanging out in the lobby. More

Won't Honor previous owners contracts I took my car in for a recall and decided to get an oil change and tire rotation. Little did I know it was under new ownership. When I first bought my I took my car in for a recall and decided to get an oil change and tire rotation. Little did I know it was under new ownership. When I first bought my car from the previous ownership I was given free oil changes for the life of the car. Well that was a lie. When the next dealership bought them out they didnt honor the life time oil changes and said they would give me 5 free. I should have had 4 left. Then Classic bought the Dealership and wouldn't honor any free oil changes. This location from the day I bought my car has been nothing but disappointments. So when will it change owners next. My advise is go to a different Dealership it is well worth the few extra miles. I will never go to Classic for anything. I will just go to another Dealership for all my car needs. The service manager basically called me a Liar when I had gotten a free oil change from the other Dealership He said the other Dealership doesnt give free oil changes because he knows people over there. Then he changed his mind and said well the do have there own free oil change packages. More

no pressure Traded in my car and got a good deal on a used car, Kevin Cole was great as my salesman. Thank you again for great service. Traded in my car and got a good deal on a used car, Kevin Cole was great as my salesman. Thank you again for great service. More