Classic Chrysler Dodge Jeep Ram Fiat of Arlington

. Advertising scam Dealership would not honor advertised price of a truck I printed from the internet. Checked the price while I was there that still reflected the same Dealership would not honor advertised price of a truck I printed from the internet. Checked the price while I was there that still reflected the same one I printed. Saleswoman stated the price was changed that morning. The price was changed while the saleswoman was checking with her manager. More

Greatly appreciated Appreciated interactions with Dan at that time Service Manager. Jimmy Carey is exceptional And very knowledgeable Service Advisor as it relates to Appreciated interactions with Dan at that time Service Manager. Jimmy Carey is exceptional And very knowledgeable Service Advisor as it relates to my 500 POP. My concerns weren’t addressed as well from the Owners, thus I have little to no confidence I recommending purchasing a vehicle from this dealership. Bought vehicle in March 2017; Tim was a dishonest, dishonorable former Parts Manager, so glad he’s no longer there. I’m very suspect of a vehicle that’s has rotor issues within the first 30days and the dealership does NOTHING to amicably resolve the issue. The OIL CHANGES prices without coupons were extremely pricey and it would take an act of Congress just to get the $59.95 + tax/fees consistently. More

Amazing customer service Bernie from Classic was able to help get into a truck that I wouldn't have been able to get into elsewhere! Came here only looking around and once I f Bernie from Classic was able to help get into a truck that I wouldn't have been able to get into elsewhere! Came here only looking around and once I found the right truck I wasn't sure I would be able to afford it. Thanks to Bernie Ulrich I got into the perfect truck! More

Great people that I worked with Bernie was great seemed honest and upfront. financing guy was easy to work with and not pushy on warranty upgrades. Would definitely use again in the Bernie was great seemed honest and upfront. financing guy was easy to work with and not pushy on warranty upgrades. Would definitely use again in the future. More

Dishonest manager and upper management covers for it I will not ever be returning to this service center. Pacifica was in shop last week for 2 warranty issues and scheduled oil change while we were there I will not ever be returning to this service center. Pacifica was in shop last week for 2 warranty issues and scheduled oil change while we were there. Carmine tried to sell me 4 new tires within minutes of me walking in and acted like it was necessary due to tires being different. Point blank told me 4 were needed. Long story short, didnt have tire or price we wanted so told them no. Went to pick up car expecting to look at tires and see Carmine was right only to find out tires were the same brand, size, and rating, only difference was one was newer model (not "lemons" or 3 different tires like he stated). And the main warranty issue we were there to address still wasn't fixed. Chris the service agent never came to explain to us or called to explain the tire issue or be transparent. If once they got the tires off in the back had called and explained their findings and gave us the option of 2 or 4 tires with all the facts, we probably would have bought tires. Left a review the next day and suddenly the owner and Dan in the service center are very concerned and want to look at my car to figure out where the problem/misunderstanding was. Pretty much got the feeling Dan wanted to prove me wrong. Suddenly wanted to look at tread, turn wheels, even took pictures of model and brand and basically, I think, to be able say my initial review was a lie. By that point I had already removed review and was willing to give him a chance to rectify the situation and hear him out. But Dan's answer pretty much was it was sound advice by Carmine, just not well explained. Yet Dan also admitted he couldn't think of a scenario where having 2 different model tires on a FWD vehicle in the front that are both A/S in Texas this time of year could cause an issue if they were wearing the same and had good tread left. I had already gone to a different company before going in to talk to Dan and asked point blank twice if I needed 4 new tires or only 2 (2 did have lower tread and needed replacing soon but all 4 were wearing evenly and 2 in front had 9/11 tread rating still.) Even when the other placed priced 2 and explained the 2 good ones I still had didnt have a milage warranty on them and I again asked if I should replace 4, assistant manager of other company again said "no reason to replace good tires, just the 2 with lower tread and more wear need to be replaced." Never once did Dan come out and admit Carmine's mistake just basically danced around the facts and spent 30 minutes of my day trying to trip me up or prove me wrong. Did nothing to earn my trust back. While I appreciated him listening to my side of things and taking the time, if you cant admit your guy messed up, I wont be returning and you aren't to be trusted in my opinion. I will be finding another dealership to deal with the warranty issue. More

Great customer service Yissell Medina was very straightforward and worked in a hassle free manner that I really appreciated. The sales team worked to earn my business and d Yissell Medina was very straightforward and worked in a hassle free manner that I really appreciated. The sales team worked to earn my business and did not try to sell me things I did not want or ask for. Great job! I definitely recommend everyone visit Yissell Medina for a wonderful car buying experience. More

Alonso did a great job helping me get my pick up.I was very I was very satisfied with all the help I got from alonso. He helped me get the pick up I wanted and at my price range. Thank you so much. I was very satisfied with all the help I got from alonso. He helped me get the pick up I wanted and at my price range. Thank you so much. More

Helped me get a V8 Alonso worked with me to get the car of my of my dreams, and with good payments and with gas tank filled and offered to fix anything wrong Alonso worked with me to get the car of my of my dreams, and with good payments and with gas tank filled and offered to fix anything wrong More

Horrible I went in for an oil change and a tire rotation and I was lied to and told that the tires have been rotated when in fact they were not. And when i tal I went in for an oil change and a tire rotation and I was lied to and told that the tires have been rotated when in fact they were not. And when i talked to the supervisor he was so rude. More

Fantastico servisio Yissell me asistio en la compra de mi nueva 2019 Ram , contest to5 todas mis dudas que tenia sober el modelo, fantastica Chica, definitivamente Yissell me asistio en la compra de mi nueva 2019 Ram , contest to5 todas mis dudas que tenia sober el modelo, fantastica Chica, definitivamente la recomiendo como vendedora de autos. More