Back

Classic Chrysler Dodge Jeep Ram Fiat of Arlington

Arlington, TX

4.4
1,268 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Contact Dealership

1111 I-20 East Frontage Rd

Arlington, TX

76018

Directions

By Type

Showing 1,268 reviews

March 27, 2021

This dealer had the best price for what I wanted and were very helpful. The whole process was quick and painless. I would purchase again from this dealer. More

by MLB4X4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Palmer
Mar 28, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you so much for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington! Congrats on your new purchase, and let us know if we can be of any more assistance!

March 26, 2021

Mileage was not accurate by about 5000 miles, did not put oil change contract that was agreed upon. Was told vehicle would have floor mats had to wait a week to get those. Over all very unprofessional. More

by JBTAYLOR2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Neil
Mar 29, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? Please call 817-918-9088 and ask for Adam Lancaster if you would be willing to share some more detail. While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen.

March 26, 2021

This review pertains to the service department. The consultants are unresponsive, uninterested, and unconcerned about customer satisfaction, excluding Chris. I will not buy from here. More

by Annissa Macon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike, Service Manager
Mar 29, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Hello Annissa, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please call me at 817-918-9088 and ask for Adam Lancaster. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and would love the opportunity to get more details to see if we can turn this situation around for you. Thank you.

Mar 29, 2021 -

Annissa Macon responded

Hello Mr. Lancaster, I sent a lengthy email directly to you on March 1 immediately following the incident and never received a response. It was sent to adam@classicarlington.com. I also copied you on an email I sent to Chris Pierson, my service agent, on the same date addressing the inaccuracy of the details on the receipt and thanking him for trying to resolve the issue. I can forward both if you like after you confirm the email address. If you are still concerned after your read those emails and truly want to address the issue, you can let me know by responding to either email. Thank you.

March 26, 2021

Great experience. I would certainly buy another vehicle from Classic. Customer service was wonderful. Finance department was a little slow and did not initially advise of choice of payment but overall th More

by VINCED22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Maldenado
Mar 26, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington!

March 24, 2021

Everything went good. We drove over three hours to purchase from them. Dealership was clean and restrooms were well maintained. Manager Rob came out and talked my wife and I. Salesperson was very know More

by HYTECHTED22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reaves
Mar 25, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Hello Ted and Robyn, thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we hope you enjoy your new vehicle!

March 22, 2021

Mike was great and friendly. Took care of my jeep fast. The service department is always on top of everything and knowledgeable in what they do. More

by EPETEET12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 22, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thanks for leaving us a review! We're so glad that Mike was able to help you out in a timely manner. Our goal is to make sure everyone who walks through the door leaves happy, so it's awesome to hear kind words about our service department. Thanks again for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington!

March 22, 2021

I would have appreciated to be asked if I had any questions or observations to make; besides to also know what I need to be watchful for and/or tips for the past/future weather. More human interactio More

by NICRAINBOW
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know the name
Mar 22, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate your feedback and will take it into account. Please do let us know if you have any questions or concerns about your vehicle! We're always happy to help.

March 19, 2021

Chris Pierson really gives a personal touch with his services. He remembers your name and vehicle. :). He also explains in detail the work that was done. More

by JETSETDAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pierson
Mar 21, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again!

March 19, 2021

Everything was fast and courteous; this was my first time visiting since it changed to Classic, and it definitely was an improvement over the service received under the previous ownership(s). More

by GLENGER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Mar 21, 2021 -

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 19, 2021

Vehicle was suppose to come with window tint and it did not. Schedule an appointment for the tint to be complete. Waited over 8hrs and still tint is incomplete and not fully done. Thank you Adam Lancaster More

by babephat83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Lancaster , Frank Palmer
...
105
...