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Classic Chevrolet - Service Center

Grapevine, TX

4.5
351 Reviews

351 Reviews of Classic Chevrolet - Service Center

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May 07, 2023

Classic Chevrolet has been taking care of me and my vehicles for 10 years. I have always been satisfied with all my services. They exceed my standards for professionalism. More

by scbishop375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2023

Prior to bringing vehicle in I confirmed with the service department that they would perform a track alignment on my ZL1 1LE. After bringing the vehicle in they refused to perform track alignment per Chevrol More

by ZACHARY.DAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Holcomb
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2023

Alan was helpful. I came in a little late with a low tire after having my oil changed there earlier. There seemed to be lot of confusion as the place was closing down. More

by AARON80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marca Vandergriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2023

Excellent service and attention. All of our questions were resolved in a satisfactory way. Ricky and Chris were very attentive and supportive. More

by PATTYREYES1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris McConnel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2023

Bought a Traverse in 2020 from this dealer and the experience was smooth as silk. Came back looking for a used car for my son in 2023. People and process just as smooth and comfortable as last time! More

by DBILYEU2
Recommend Dealer
Yes
Employees Worked With
Juan Tapia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Asher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2023

It was quick fast and easy. It was an oil and tire change wow q5 More

by VDEMIROZU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marge Adcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2023

Poor experience finding my advisor, at the cashier desk and receiving my truck. Seemed like I was a nuisance to most of the employees being there. Everyone was on their phones, hardly any clients there and More

by RKNILES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marca Vandergriff
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023

It’s a Chevrolet dealership in Grapevine texas. The cashier was friendly. I need three more words More

by pjrmalloy
Recommend Dealer
Yes
Employees Worked With
Vaughn Huaman
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023

Looks like when I brought my car in for an oil change, everyone else had the same idea so Alan said it was about a 2-hour wait. I said since I'm here I'll wait. The car was ready in about 1 hr. 20 min wa More

by RUTKOWSKI.WALT
Recommend Dealer
Yes
Employees Worked With
Alan Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023

Steve was very helpful to me. He even gave me some helpful information regarding how to unclog my windshield squirter. More

by LWLOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marge Adcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Buchholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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