Classic Chevrolet - Service Center
Grapevine, TX
351 Reviews of Classic Chevrolet - Service Center
Classic Chevrolet has been taking care of me and my vehicles for 10 years. I have always been satisfied with all my services. They exceed my standards for professionalism. vehicles for 10 years. I have always been satisfied with all my services. They exceed my standards for professionalism. More
Prior to bringing vehicle in I confirmed with the service department that they would perform a track alignment on my ZL1 1LE. After bringing the vehicle in they refused to perform track alignment per Chevrol department that they would perform a track alignment on my ZL1 1LE. After bringing the vehicle in they refused to perform track alignment per Chevrolet procedure. More
Alan was helpful. I came in a little late with a low tire after having my oil changed there earlier. There seemed to be lot of confusion as the place was closing down. I came in a little late with a low tire after having my oil changed there earlier. There seemed to be lot of confusion as the place was closing down. More emphasis on closing up and getting out of there than getting a simple valve stem replaced first. Find it hard to believe i picked up a nail (as i was told) between the oil change and going back to work. Which was only a few miles away. But maybe i did. More
Excellent service and attention. All of our questions were resolved in a satisfactory way. Ricky and Chris were very attentive and supportive. All of our questions were resolved in a satisfactory way. Ricky and Chris were very attentive and supportive. More
Bought a Traverse in 2020 from this dealer and the experience was smooth as silk. Came back looking for a used car for my son in 2023. People and process just as smooth and comfortable as last time! experience was smooth as silk. Came back looking for a used car for my son in 2023. People and process just as smooth and comfortable as last time! Will always be at the top of my list! More
It was quick fast and easy. It was an oil and tire change wow q5 It was an oil and tire change wow q5 More
Poor experience finding my advisor, at the cashier desk and receiving my truck. Seemed like I was a nuisance to most of the employees being there. Everyone was on their phones, hardly any clients there and and receiving my truck. Seemed like I was a nuisance to most of the employees being there. Everyone was on their phones, hardly any clients there and Nobody even told me where my truck was for 10-15 minutes sitting in a not do obvious place until I was so irritated to disturb someone to find it. Will only return if I have warranty work. Will get my service somewhere else. More
It’s a Chevrolet dealership in Grapevine texas. The cashier was friendly. I need three more words The cashier was friendly. I need three more words More
Looks like when I brought my car in for an oil change, everyone else had the same idea so Alan said it was about a 2-hour wait. I said since I'm here I'll wait. The car was ready in about 1 hr. 20 min wa everyone else had the same idea so Alan said it was about a 2-hour wait. I said since I'm here I'll wait. The car was ready in about 1 hr. 20 min wait. Way to go! Under promise and over-deliver. Way to go Alan and the rest of the Classic Chevrolet team! More
Steve was very helpful to me. He even gave me some helpful information regarding how to unclog my windshield squirter. He even gave me some helpful information regarding how to unclog my windshield squirter. More