Classic Chevrolet - Service Center
Grapevine, TX
351 Reviews of Classic Chevrolet - Service Center
The buying experience was Great. The service experience so far has been less than desirable. I think the biggest issue is the service advisor I been assigned to. He never answers the The service experience so far has been less than desirable. I think the biggest issue is the service advisor I been assigned to. He never answers the phone and the only way to reach him is to have someone hand deliver a note with your name and phone number on it. I had 3 employees tell me not to use Kevin, that I should request another advisor. I talked with the service manager and I trust he will take whatever measures he needs to correct it for the next customer! More
Alma Limon the Service Appt. setter is prompt and kind. Kody is thorough and attentive. setter is prompt and kind. Kody is thorough and attentive. More
Car was fixed earlier than expected. Appreciate the dealership having the car fixed and returned to me. Appreciate the dealership having the car fixed and returned to me. More
Great service from the Staff at the dealership. Always a pleasure. They never disappoint me. Always a pleasure. They never disappoint me. More
My all time favorite dealership and I have been buying cars for over 40 years cars for over 40 years More
Marca is the greatest! Always takes care of business. Overall, a great experience. Great dealership! Always takes care of business. Overall, a great experience. Great dealership! More
We bought a 2023 Z71 Tahoe LEMON! !!!!!!!!! It's been in the shop 4 times for the back-up camera!!!! It's a xxx. I'm pretty sure I will sell it at the auction. Cody has been awesom !!!!!!!!! It's been in the shop 4 times for the back-up camera!!!! It's a xxx. I'm pretty sure I will sell it at the auction. Cody has been awesome. My wife picked up the LEMON and it has a scratch on the right side of the passenger door. Cody gave us the name (Daniel Solis) and we called and haven't heard anything back as of yet from the body shop. So once again we'll have to wait for a call and WASTE more time on the LEMON!!!! $70,000 LEMON and I would never recommend Classic Chevrolet to anyone... More
The dealership was good at keeping me informed of delivery timing, even though it took over 2 1/2 years to be delivered. Chris did a great job managing the pick up process. delivery timing, even though it took over 2 1/2 years to be delivered. Chris did a great job managing the pick up process. More
Great customer service 100% I would not go nowhere else this year is my place else this year is my place More