Classic Chevrolet - Service Center
Grapevine, TX
351 Reviews of Classic Chevrolet - Service Center
The staff was friendly and answered all my questions . Oil change was quick and efficient. Waiting area was clean and comfortable. Oil change was quick and efficient. Waiting area was clean and comfortable. More
When I drove up the service rep was rude and had me move my car out/ the lane next to me the car pulled right where I was and the rep took care of them. I sat outside the doors for 10 minutes and waited for my car out/ the lane next to me the car pulled right where I was and the rep took care of them. I sat outside the doors for 10 minutes and waited for a rep. I was there at 10am and it was not busy. Very upset! I have bought 8 cars from classic and thinking about leaving after 17 years old only buying from classic. More
Frankly, this service visit was pretty disappointing. I should not have to provide instruction on the proper installation of wheels on a dually. The wheels were installed incorrectly necessitating a le I should not have to provide instruction on the proper installation of wheels on a dually. The wheels were installed incorrectly necessitating a lengthy delay while the tech corrected the issue. The state inspection paperwork should be in the vehicle. The fuel filter was changed but the DIC indicator was not reset (the oil filter indicator was reset). I do not understand what service procedure required changing the settings on my radio. The tech should be servicing the truck not listening to tunes. Perhaps the shop supervisor (or some other qualified individual) should spend more time on QC and training. That would reduce the amount of rework thus speeding the flow through the bays and everyone have shorter wait times. More
As always, an easy intake process, very comfortable waiting area, friendly staff and quick service. Had a large screw/bolt that went through my tire. Took care of it and checked things out. waiting area, friendly staff and quick service. Had a large screw/bolt that went through my tire. Took care of it and checked things out. More
Got me in the same day for an oil change, tire, rotation, and fluid top off. Excellent service as always. Appreciate the courtesy car wash too! Thank you, Alan and fluid top off. Excellent service as always. Appreciate the courtesy car wash too! Thank you, Alan More
Great coordination and service. Shawn is great and he makes sure everything is explained up front and follows through. Shawn is great and he makes sure everything is explained up front and follows through. More
The service I received that day was incredible from the moment I walked in. They were incredibly efficient and got me in and out for my oil change within the hour. Per usual they took great care of me and moment I walked in. They were incredibly efficient and got me in and out for my oil change within the hour. Per usual they took great care of me and my car. More
To be charged 3% to pay with a credit card is enough to make me not want to use this dealership for service. It’s one thing to pass the credit card through fee to me, which is frustrating by itself, but t make me not want to use this dealership for service. It’s one thing to pass the credit card through fee to me, which is frustrating by itself, but to up charge it and make a profit? A bit ridiculous. More
Thanks Shawn! Come on with the minimum words on this stupid thing, Are you kidding? Come on with the minimum words on this stupid thing, Are you kidding? More
Very clean service center. Courteous serviceman. love the coffee. Jacob Lazo was very friendly. Price for my oil change on both vehicles was great! Courteous serviceman. love the coffee. Jacob Lazo was very friendly. Price for my oil change on both vehicles was great! More