Classic Chevrolet

Purchased a Cadillac Escalade from Classic. All was smooth through the purchase process. Then comes getting the repairs done. I called my salesman Monday morning, after several days of it being in serv smooth through the purchase process. Then comes getting the repairs done. I called my salesman Monday morning, after several days of it being in service, saying I was going to pickup up the vehicle Tuesday around 11-12. I get about 20 minutes from the dealership after a 2 1/2 hour drive and get a call saying it’s not ready. A whole day wasted and time off from work, along with 2 tanks of gas wasted and a couple toll fees. After some back and forth we decide to deliver the vehicle back to me (which is not what I originally wanted) and they assure me it will be detailed and perfect. Well it shows up muddy and the inside (main concern) was not detailed as it should be. The listing states it came with 4 headsets. Those were not in the vehicle when it was delivered. The dealership sent over 2 head sets right away and tell me they are ordering the other 2. We get those today and they are cheap knock offs that won’t sync to our vehicle. We spent a lot of money to purchase this vehicle and the excitement was ruined. We were assured by the sales manger the vehicle will be perfect coming out of service. So far I’ve had to have an alignment (new tires installed per we owe) because vehicle was pulling bad, tires were not balanced properly, and a couple hundred bucks having it detailed. This should not be the case when you spend $72k on a vehicle. If you do business with them make sure everything is in tip top shape before leaving. More

Passing through Owasso but from Jenks, I stopped in at classic Chevrolet just to look at paint colors and advised the sales person I was already planning to buy a truck from another dealer. Totally unfa classic Chevrolet just to look at paint colors and advised the sales person I was already planning to buy a truck from another dealer. Totally unfazed, Miss Stephanie Powers was extremely helpful taking her valuable time to walk me around the lot to show me the colors I was seeking even when no sale opportunity was implied. THAT kind of service attitude makes a salesperson very memorable and makes ME want to send her referrals. Thank you Ms Powers I WILL keep your card handy! More

Always able to help and really took care of my mom knowing she has alzheimers they made her feel nice as well. Very nice people. knowing she has alzheimers they made her feel nice as well. Very nice people. More

2019 GMC Sierra AT4-Darryl Jones and I worked a deal. Thanks for your hard work. Will probably buy a car from him in the future. Thanks for your hard work. Will probably buy a car from him in the future. More

Saleswoman was awesome but we and she had a less than pleasant manager to deal with. We had been working with local Kansas dealership Romans Chevrolet as they tried to get the truck from Owasso for us an pleasant manager to deal with. We had been working with local Kansas dealership Romans Chevrolet as they tried to get the truck from Owasso for us and didn't understand why they couldn't make it happen until we were dealing face to face with the manager ourselves. We immediately jumped in our old truck and headed over to Landers Chevrolet in Joplin, MO - - - and they made the deal with us pleasantly and with little wasted time. Possibly Classic Chevrolet could benchmark with Landers for customer treatment and how to make deals that don't make your customers mad. Again - not the sales woman - it was all the manager's treatment of her and us that made us move on. More

I loved being able to get my 2020 Chevrolet Trax. I was very happy with Michelle Rutled . She went one hundred and 20 % two get my business. very happy with Michelle Rutled . She went one hundred and 20 % two get my business. More

Last night I went in to look at a new car, really thinking I wouldn't make a trade. Our salesman, Matthew McKee, went over and above to help us make the deal. He was not pushy at all, he gave us th thinking I wouldn't make a trade. Our salesman, Matthew McKee, went over and above to help us make the deal. He was not pushy at all, he gave us the facts, and allowed us to talk and discuss. He was the most laid back salesman and made our purchase seamless. I will be going back for many years to Classic to purchase from Matthew. More

Just fantastic I love the knowledge of all the associates there at Classic Chevrolet. So kinds and pleasant clean and hand sanitizer and mask were made available for everyone shopping with them. there at Classic Chevrolet. So kinds and pleasant clean and hand sanitizer and mask were made available for everyone shopping with them. More