Classic Chevrolet
Pittsburgh, PA
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Clueless I had a radio upgrade (PDIM) unit that I installed myself, and I took it to Classic Chevrolet, to get the radio reprogrammed, which is a common 20 min I had a radio upgrade (PDIM) unit that I installed myself, and I took it to Classic Chevrolet, to get the radio reprogrammed, which is a common 20 minute procedure at dealerships. Over the course of the 3 hours I was there, I heard the following: - What's a PDIM? (Should have been my first clue to leave) - This isn't a GM part. (It is) - Can you come to the service center and explain to our installer how to reprogram the radio? (Even after I printed off the instruction page and gave them to the service guy when he took my keys) - You need a code from GM to reprogram the radio. (You don't) And my favorite..... - It's reprogrammed. (It wasn't) I spent three hours at a dealership for a job that requires them to plug a box into a cable and hit a button. And they still didn't get it right. My money was refunded after I asked the service manager if he knew what a PDIM was. He said yes, so I asked him what it did. His response? "It connects the things." After asking what things, he just looked confused and refunded my money. Too bad he can't refund my three hours. The next day I took it to Wright Chevrolet and they had it installed and working within 45 minutes. More
The dealer found me the vehicle i wanted at a great price.They went over the vehicle to make sure i knew how to operate all equipment the truck came with. I was given a good price for my trade in whi price.They went over the vehicle to make sure i knew how to operate all equipment the truck came with. I was given a good price for my trade in which made me very happy. The best experience i ever had at a car dealership. More
I priced out a new Chevy Silverado and was treated extremely fair and with prompt service. Bob was very helpful in helping me determine what model best suited me and went the extra mile to make sure extremely fair and with prompt service. Bob was very helpful in helping me determine what model best suited me and went the extra mile to make sure I got all the incentives that were available, I would highly recommend them. More