Classic Chevrolet
Grapevine, TX
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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You just don’t find places like this anymore. From top to bottom they truly are all about happy customers! I flew from California and drove back. Once home I had a couple of issues that could not be resolved bottom they truly are all about happy customers! I flew from California and drove back. Once home I had a couple of issues that could not be resolved. The Classics team, Brad, Billy, Todd, Zach did their best to resolve the situation but unfortunately I ended up returning the vehicle. They said, “we want happy customers no matter what.... If you are not happy bring the truck back.” Very transparent and trustworthy. I would recommend everyone give them a shot at your business if you are in the market for a Chevy or Cadillac. I have no doubt that they will treat you like family. Brad especially did a fantastic job from start to finish. Thank you Classic Chevrolet! More
Our salesmen Tim was great. We appreciate his responsiveness this last week when we had issues. However I can't in good faith leave 5 stars for this dealership. We had a major breach in privacy a responsiveness this last week when we had issues. However I can't in good faith leave 5 stars for this dealership. We had a major breach in privacy and it caused a lot of extra stress on our vacation. Beware your vehicle here has a GPS device on it that was added it this dealership, they try to sell it to you but we declined. They said they would remove it. We paid in full for our vehicle and the full GPS tracker was left in it with only 2 wires cut. The unit was still working and caused our vehicle to be disabled on our road trip in Colorado. The dealership agreed to reimburse us but it is very dishonest to place a tracking device on personal property no longer property of the dealership. Our vehicle was registered over a month ago and still no plates. They use an excuse of Covid-19 but I actually know they were registered and sent a long time ago. We called the dealership and still nothing. I am so fed up i filed a complaint with the state today. More
Javier, knocked it out of the park. It was very nice working with Javier and he was super attentive and understanding. He got us set up with our new Chevy Blazer RS and we couldn’t be happier. Roger, in working with Javier and he was super attentive and understanding. He got us set up with our new Chevy Blazer RS and we couldn’t be happier. Roger, in finance made the (usual) dreaded paperwork a BREEZE! We were in and out quick and Roger made sure we had a smooth transaction. More
xxxxxxxx NOTHING BUT LIES AND DECEIT FROM THE VERY FIRST CONVERSATION TO CONVERSATIONS ONE YEAR LATER. THESE BUFFOONS SCREWED UP MY ORDER ON 2020 CORVETTE I'D NOTHING BUT LIES AND DECEIT FROM THE VERY FIRST CONVERSATION TO CONVERSATIONS ONE YEAR LATER. THESE BUFFOONS SCREWED UP MY ORDER ON 2020 CORVETTE I'D WAITED ON FOR THREE YEARS. STAY AWAY FROM THESE CLASSLESS BUFFOONS. YOU'VE BEEN WARNED. SALESMAN STEVE THOMAS, RETIRED, IS ONE OF THE MOST DISHONEST INDIVIDUALS I HAVE HAD THE DISPLEASURE MEETING. UNBELIEVABLE EXPERIENCE. More
Bought a new truck and they sold me a warranty to cover the tires. Had 2 tires coming apart and they said that it was normal wear. They will NOT stand behind the warranty they sell. the tires. Had 2 tires coming apart and they said that it was normal wear. They will NOT stand behind the warranty they sell. More
First experience and last experience I will have with classic chevrolet! It took me 7 hours to purchase a new on the lot vehicle. 2 sales people and 2 sales managers, that's how long we were in the deale classic chevrolet! It took me 7 hours to purchase a new on the lot vehicle. 2 sales people and 2 sales managers, that's how long we were in the dealership to pay cash for a vehicle. More
First and last time I'll come here for service! I made an appointment for my vehicles first oil change. The wait was over 2 hours. I was told the reason for the long wait was because people ahead of me didnt appointment for my vehicles first oil change. The wait was over 2 hours. I was told the reason for the long wait was because people ahead of me didnt have appointments, and my vehicle would just be put in line. Total dissatisfaction with classic chevrolet from purchase to service. More
I’ve purchased two vehicles from Joni Aviles and I can honestly say it’s the most seamless process. From the very beginning all the way until the delivery he was upfront and thorough. I will continue to d honestly say it’s the most seamless process. From the very beginning all the way until the delivery he was upfront and thorough. I will continue to do all my business with him and refer my friends and family. More
Excellent Service My experience was excellent. Joni was very helpful and answered every question that I had with buying a new vehicle. The buying process was ideal and My experience was excellent. Joni was very helpful and answered every question that I had with buying a new vehicle. The buying process was ideal and I would recommend any new customers to this dealership. More
What's classic in Classic Chevy, nothing except Lemon Cars What's classic in Classic Chevy is nothing except Lemon Cars and poor quality of service. I would like to highly warn y’all before you will make mista What's classic in Classic Chevy is nothing except Lemon Cars and poor quality of service. I would like to highly warn y’all before you will make mistake like I did. I bought pre-owned car from classic chevy which from very beginning had some hidden issues. First one was my mistake because during the test drive due to bad light I didn't notice damaged (cracking) cover by some cheap nail polish on back bumper. Of course, sales didn't say anything about it and later they looked so surprised about it. I'm not surprised about this behave but just after first turn I get starting hearing strange noise coming from steering column. My fun with them has been started. Just after checked it at Hyundai and Firestone I go back to them and complained. They promised to check it and fix it based on what I had from Hyundai inspection. In short, I had a luck to meet with them every week for two months. During first two visit I got that's nothing wrong with my car except fact that while you driving some crazy Thore is knocking by the Hamer to your steering column, but this was ok according their service. Every car on the glob does this. I didn't give up and after 4th meeting they finally took care about it by sending my car from their best ever service to Christian brothers workshop. Wow, that was never happen that authorized service don't know how to fix car... Ok when car got back from Chris bro guess what happened - during handover I noted that my windshield is damaged. Of course Chevy service started that for sure it didn't happen here and it's not a safety concern that over a half of windshield it’s cracked etc etp.. I sent claim to service manager and they took care about it. In meanwhile, again, root causes of whole story about start knocking at every turn over and over. So, after next couple of service visits finally they passed car over to Hyundai. You know what's happened? They told Hyundai that customer is complaining about some clicking and for a week Chevy was unable to get from Hyundai what's happen to my car. This comes to point that I picked up a phone and call to Hyundai where I got information that basis on problem description from classic chevy they are unable to diagnose it. So again I'd to go there and present what classic chevy was unable to re-create.. To make story short: Hyundai found root causes but because this was not a safety concern classic chevy refused to take care about it, beside the fact that their pre-owned cars manager promised to fix this. Never ever again classic chevy and their quality! Classic Chevy, please safe my time and your time with comments like: If you are unsatisfied from our service please contact with Adam/John whoever works to raise your problem. Sorry, your management tricked me once time and that was their last time. More