
Classic Chevrolet
Grapevine, TX
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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The car buying experience at Classic Pre-Owned is, in my experience, positive and on par with other dealerships, however, woe to the luckless customer who later needs service/repair on the vehicle they have experience, positive and on par with other dealerships, however, woe to the luckless customer who later needs service/repair on the vehicle they have purchased from Classic. The company's service department is the most blatantly dishonest and predatory entity I've dealt with in my half-century of buying vehicles. In addition to charging exponentially higher repair fees than other shops, they will fabricate problems with your vehicle that aren't (and I have irrefutable physical evidence of this). And even when you catch them in multiple lies and present irrefutable evidence, they dance around the issue and continue to defend the lie. My advice to anyone considering having their vehicle serviced/repaired at Classic Pre-Owned Service is to first research the repair, check average prices across the web, and save a HUGE amount of time, money, and heartache. More
Tim is awesome. I needed low pressure, didn't want to be talked into anything or push and Tim was my guy. I told him what I wanted, couldn't get the first truck to m I needed low pressure, didn't want to be talked into anything or push and Tim was my guy. I told him what I wanted, couldn't get the first truck to my price point, not Tim's fault, but two weeks later he found me the perfect truck. More
Bought my new 2024 Silverado 1500 12/30/24. They put nitrogen in all their vehicles tires as part of their “North Texas Package” (note they charge about $800 for this along with several other They put nitrogen in all their vehicles tires as part of their “North Texas Package” (note they charge about $800 for this along with several other items, but price is not disclosed until you agree to buy the vehicle). Now I take my truck to a different Chevy dealer for routine maintenance and they DO NOT OFFER NITROGEN TO INFLATE MY LOW TIRE PRESSURE TIRES. In fact, they don’t even check my tire pressure at all, and each tire is 5 lbs low. IF ONE CHEVY DEALER OFFERS NITROGEN, THEY ALL SHOULD!!! More
Austin was absolutely the best. He made the process seamless and smooth. Absolutely the best salesman in the business. He made the process seamless and smooth. Absolutely the best salesman in the business. More
The salesman Carlos has done a great job. I have had a slight issue with the transmission however they seem to be making it right. I have had a slight issue with the transmission however they seem to be making it right. More
I took my Duramax in for service due to a misfire, and I was educated and advised to make the right decisions on getting the problem repaired and resolved. Neal in Service really knows how to take care of c was educated and advised to make the right decisions on getting the problem repaired and resolved. Neal in Service really knows how to take care of customers and I was able to make the right decision while tear down of the area of my engine Was in process to go ahead and go the extra step to replace other parts that were potentially going to need service in the future thus for creating a great financial experience. I really appreciate a thorough attention to detail and communication and timelines. It took the entire team to get me in and out in a reasonable timeframe. I will absolutely be back with my Tahoe and Duramax as needed. thank you, Neal and the technicians for excellent service More
Ordered spark plugs for my 2021 chevy equinox. Spent four hours on the phone telling them they sent wrong part. These guys in parts department have no clue what they are doing. Part was for 2023 e Spent four hours on the phone telling them they sent wrong part. These guys in parts department have no clue what they are doing. Part was for 2023 equinox and I own 2021. No refund they just sent exchanged for right part. But I had to buy yesterday at auto zone just so I could get to work. I guess I have spark plugs for the future. But why would you buy from a dealership that is disorganized and doesn’t care. More
Excellent car buying experience! Highly recommend the parts department and the new car show room. Highly recommend the parts department and the new car show room. More
I took my High Country in for it's first oil change, primarily because they said they would do it for free. Took about an hour and a half, as I had called it in prior to me getting there. Lo and behold, primarily because they said they would do it for free. Took about an hour and a half, as I had called it in prior to me getting there. Lo and behold, they put the sticker up saying it would be due again in 5000 more miles, but they never even changed the oil. It's still the same oil it had when I bought the truck in January. xxx... More
Amazing clean offering So much help figuring out your first No matter how hard it is, they try and work deals out with you helping out with everything first No matter how hard it is, they try and work deals out with you helping out with everything More