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Classic Sugar Land - Service Center

Sugar Land, TX

4.5
2,574 Reviews

2,574 Reviews of Classic Sugar Land - Service Center

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February 03, 2025

Service was excellent, it was in and out. No hassle process, we would recommend to anyone who is looking for a vehicle. More

by saenz_renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

I like this service department because the have excellent customer service. John is my go to person whenever I come in and he is super nice. This is the only service department I will use for my auto servi More

by vickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Smith
February 03, 2025

Service advisor Gilbert got me all taken care of, got my accessory ordered too (back ordered) and will call to install when it comes in More

by james.smith4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert
February 03, 2025

everything was fast and easy will definitely go back for servicing, they made you right at home Atttt More

by andrew.reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert
February 01, 2025

Great help on connecting my phone in the car. Drew was very Professional and knowledgeable. More

by ebhestand
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Great customer service. I asked questions and they answered all of my questions. Will definitely go back for vehicle servicing More

by pwilliamsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Always trying to charge me for a recall or negligence towards repairs my repairs. Or at times they twist word to use them against me. Safety should be priority and I don’t get that at classic Chevr More

by edgarrmartinez86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
January 31, 2025

Service Department employees were cordial, quick and made me feel at home. Service was done quickly and without issue. A+++ More

by john mcqueen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Some days I had difficulty getting my car started, and it turned out that I needed another battery. Since the battery was still under warranty, Classic replaced at no cost, and I was out of their in no time. More

by rratex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

It was Good customer service and attended me fast and everyone was very nice and professional More

by jesuspec9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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