Classic Sugar Land - Service Center

Customer service Their service rep’s are really good with their customers. Mr. Sanchez and a second gentleman (did not get his name), really helped me get some issues Their service rep’s are really good with their customers. Mr. Sanchez and a second gentleman (did not get his name), really helped me get some issues settled with my truck. In my opinion they went to bat for me! Thank you very much gentlemen! More

Service department- inside personnel were great but mechani Took my truck in to this dealership for service, and inside personnel were great but mechanics were HORRIBLE ! Got my truck back with oil and grease Took my truck in to this dealership for service, and inside personnel were great but mechanics were HORRIBLE ! Got my truck back with oil and grease hands all over the hood, fenders, and door handles outside and inside. Steering wheel and arm rest as well. Also the locks they used to remove my wheels were just thrown right in the middle Consol. They could’ve at least put them back in the glove compartment where they themselves got them to begin with. The only reason I didn’t go back and complain was because I was already late to a meeting. Advice to the next person that goes there for an oil change, check your vehicle before you leave. More

Excellent and timely!! I got there at 7:00 and was on my way within an hour to enjoy my day! I was overjoyed with my service!! Thanks I got there at 7:00 and was on my way within an hour to enjoy my day! I was overjoyed with my service!! Thanks More

Oil Pan Debacle It was an insurance claim that was poorly handled. Took five weeks to replace an oil Pan. Sanchez was a nice guy but the overall handling of the mat It was an insurance claim that was poorly handled. Took five weeks to replace an oil Pan. Sanchez was a nice guy but the overall handling of the matter was not good. The car was tied up for 5 weeks. It was partly State Farm and Part Classic Chevy. My car was just not a priority. I had to call and follow up 6 times. Should not have been that way. When the car was finally ready it was returned to me filthy dirty and smelled like oil on the inside. A car wash would have been the right thing to do. More

Exceptional Service Scheduled an appointment for regular service of my car. Service adviser quickly took the car in, and advised me when it would be ready. When I got th Scheduled an appointment for regular service of my car. Service adviser quickly took the car in, and advised me when it would be ready. When I got the car back, I was pleasantly surprised at how inexpensive the service was, and they did an exceptional job on cleaning my car after the service. Although the Dealer was exceptionally busy that day, he job was completed within the time I was advised it would take. More

Why this is my 2nd vehicle from Classic! Being able to book appts online and getting quality service is why I come back. Wouldn't you? This is my 2nd vehicle with Classic and the service and Being able to book appts online and getting quality service is why I come back. Wouldn't you? This is my 2nd vehicle with Classic and the service and quality of staff is one of the main reasons I keep Classic as my dealership. More

Fast, friendly, personal service Carlos was my personal tech, He was immediately available seconds after I arrived. My car was ready in two hours, as he promised. Always pleased with Carlos was my personal tech, He was immediately available seconds after I arrived. My car was ready in two hours, as he promised. Always pleased with Classic Chevy. More

Above and Beyond They did an excellent job on my Silverado 2018 and helped me with the questions that I had. Thank you for the service that were done. They did an excellent job on my Silverado 2018 and helped me with the questions that I had. Thank you for the service that were done. More

David in service was very helpful and professional Classic was very intensive to my needs and answered my questions honestly. I got my car back in a very timely manner. Thanks classic Chevrolet! Classic was very intensive to my needs and answered my questions honestly. I got my car back in a very timely manner. Thanks classic Chevrolet! More

Great Service Service was excellent and timely. ‘This comment section is too long and May prevent people from leaving a good recommendation for the service they re Service was excellent and timely. ‘This comment section is too long and May prevent people from leaving a good recommendation for the service they received. So stop with the 25 words crap !!!! More