2,576 Reviews of Classic Sugar Land - Service Center
Each time service work is due, Classic Chevrolet has a fine group of people that address any concerns that I might have. They have a clean service area. fine group of people that address any concerns that I might have. They have a clean service area. More
Great Service, Friendly , Honest , Timely. I have purchased 11 cars / trucks in past 40 years and this Dealership has always treated me the Best , thank you purchased 11 cars / trucks in past 40 years and this Dealership has always treated me the Best , thank you More
Top notch in every aspect! From the minute you get on site, greeted sincerely, listened to the problem, made sure I understood what they would do! site, greeted sincerely, listened to the problem, made sure I understood what they would do! More
Super Well I brought my 2019 Chevy track in for oil change and found out there was a recall. So Micheal Guerrero set me up with a,car until mine was fixed! Well I brought my 2019 Chevy track in for oil change and found out there was a recall. So Micheal Guerrero set me up with a,car until mine was fixed! Thanks give him a,raise👍🏾 More
What is the meaning of “Appointment”? The service department is in serious need of modification. I had an appointment for an oil change and tire rotation on a Saturday at 12:00pm. When I w The service department is in serious need of modification. I had an appointment for an oil change and tire rotation on a Saturday at 12:00pm. When I was approached by the “Service Advisor” I was informed that there was a 2 hour and 30 minute turnaround. I told her that I had an appointment, with confirmation I remind you, at 12:00. She replied that there were 30 customers ahead of me and she could get me in at 7:00am Monday morning. I’m sorry “service advisor” I have to go to work. That’s why I made an appointment for this time. I guess my interpretation of the word “appointment” has been wrong for all my life. I’ve tried to contact the service manager several times to inquire about this issue, but he was unavailable and has not returned my call. Thank you Classic Chevrolet Sugar Land Service department for wasting my gas and time. Believe me, I will contact someone in management that WILL make this right. More
Never go to Classic Chevrolet I took my Corvette there because it said service charging system. The kept my car for a week and then told me that it was my Starter that causing me I took my Corvette there because it said service charging system. The kept my car for a week and then told me that it was my Starter that causing me problems. They replaced my Start. I drove the vehicle for two days and my Check the Charging warning light came on. I took it to another mechanic shop that was recommended by one of their service Rep.. The mechanic told me that it was my Alternator. I contacted Classic and they refused to take any action. Up management stop taking my calls. I had to contact GMC. Service is awful. Beware of then repairing something just to put money in their pockets. More
Oil change Came in for an oil change. They did that . Asked about a warranty issue was told needed to make an appoinnent.did not fill wind shield wiper canister. Came in for an oil change. They did that . Asked about a warranty issue was told needed to make an appoinnent.did not fill wind shield wiper canister. Not friendly.. More
Car repair Bought Chevy Malibu in for repair -never fixed the problem charged me 458. 00 to take off valve cover to diagnose plus parts. Drove off lot had the s Bought Chevy Malibu in for repair -never fixed the problem charged me 458. 00 to take off valve cover to diagnose plus parts. Drove off lot had the same code. And car stalled in 5:00 traffic. Will never bring a car their for service only interested in selling you new engine or directing you to buy a new car. Even had general manager or maybe owner called me insisted he would get my car fixed and get the mechanic and service manger in front of his fave Never heard a word from him. Sorry xxx service. I will tell everyone I know not to use them. Car worse now won’t stay running in park. Same codes p0016 cam actuators and stabilize track need services. Tried to tell me first was timing chains then went oil vacuum pump. More
Customer service Their service rep’s are really good with their customers. Mr. Sanchez and a second gentleman (did not get his name), really helped me get some issues Their service rep’s are really good with their customers. Mr. Sanchez and a second gentleman (did not get his name), really helped me get some issues settled with my truck. In my opinion they went to bat for me! Thank you very much gentlemen! More