Classic Sugar Land - Service Center

Made an appointment, showed up a little early and they got me right away, my Advisor, Sanchez, did a great job. Out in less than an hour! got me right away, my Advisor, Sanchez, did a great job. Out in less than an hour! More

Good experience , customer service is excellent , they finished on time , I will recommend this location to everyone, Good estimate of time for waiting and very nice people finished on time , I will recommend this location to everyone, Good estimate of time for waiting and very nice people More

Really like the dealership would certainly recommend using them as a service center. The service advisors are always very friendly and helpful. Will use them again. using them as a service center. The service advisors are always very friendly and helpful. Will use them again. More

They always have time for you and an answer. Very good costumer service. Carlos Rios had helped me all the time and I really appreciate his service. costumer service. Carlos Rios had helped me all the time and I really appreciate his service. More

I was very satisfied with the service. Competence: The I was very satisfied with the service. Competence: The advisor was very knowledgeable. He was able to troubleshoot the problem in less than 5 min I was very satisfied with the service. Competence: The advisor was very knowledgeable. He was able to troubleshoot the problem in less than 5 minutes. Other locations would have taken at least 45min-1hr. Speed of repair: I had major repair work performed with same-day turnaround and without an appointment. Excellent customer service: The advisor went above and beyond by also having the vehicle washed. It looked brand new afterwards. More

They found the problem to a tough situation and fixed it at the minimum cost possible. I expected the bill to be much higher. Fees were per the estimate as well as turnaround on the fox. at the minimum cost possible. I expected the bill to be much higher. Fees were per the estimate as well as turnaround on the fox. More

Excellent service at reasonable price and friendly staff Explained well the slight risk of transmission fluid flush out in a higher mileage vehicle and had no problems Explained well the slight risk of transmission fluid flush out in a higher mileage vehicle and had no problems More

Love the staff at Classic they are so helpful and accommodating with our schedules. They worked closely with our insurance company to make sure our vehicle was fixed and the repairs were flawless. accommodating with our schedules. They worked closely with our insurance company to make sure our vehicle was fixed and the repairs were flawless. More

Service was good....Labor was too expensive....labor was over $900...parts only $206....Carlos and lady who checked me out were nice and friendly over $900...parts only $206....Carlos and lady who checked me out were nice and friendly More

I bought my car and have it serviced they are good but I do miss the loyalty to the customer I wish they would bring it back do miss the loyalty to the customer I wish they would bring it back More