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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,836 Reviews

2,836 Reviews of Classic Sugar Land - Service Center

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August 21, 2025

Ms. IRMA VELASQUEZ was so nice & helpful. My question was informative when answer by her..She has assisted me before. Thanks. More

by lonniewhiterw
Workmanship
Recommend Dealer
Yes
Employees Worked With
Veronica Busby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gordon Mallet
August 19, 2025

Margie was able to get us in the repair and safely on the road in a timely manner. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margie in service
August 19, 2025

Our service representative Irma Valasquez was very helpful and kept us up to date on our vehicle. Excellent customer service! More

by janetclark1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma Valasquez
August 18, 2025

I recently had my car serviced, and I was thoroughly impressed with how quick the entire process was. From the moment I arrived, Drew H was efficient and professional, getting my vehicle checked in with More

by john jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2025

They changed the oil grade with out asking me, from 5W30 to 0W40 $100 more from last oil change I know GM now recommend 0W40 but they should ask me because still a choice More

by geoexpna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2025

I was greeted when I got there and right away was taken care of. Everything was done in a timely manner. More

by massageby2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos and Hannah
August 16, 2025

It was easy to schedule. The staff was rude and lacked clear communication regarding service and procedures. Manager was disrespectful and dismissive when brought to his att More

by jlrg71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
August 15, 2025

I cannot rave about this exact Chevrolet enough. Isabel Cervantes and her helper literally took me in before my appointment because I was so concerned about what my car was doing. When the problem w More

by brittleinbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabel Cervantes and her helper
August 15, 2025

Always fast and accommodating, most times all I have to do is drive in and there is no wait and they are very fast at getting my vehicle serviced!!!! More

by kennystatton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in service
August 13, 2025

My recall was handled professionally and efficiently- greatly appreciated. My wait time was slightly less than estimated. More

by mwbriscoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma
1
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