Classic Chevrolet Cadillac - Service Center

One of the best dealership. Sales staff work well with all finances. Experts in sales. Sales staff work well with all finances. Experts in sales. More

We were passing through Denison, TX headed home to NW AR, when my 2017 Silverado 2500 HD w/ Duramax decided to go into limp mode. Since it was a Sunday evening, we stayed at a hotel only about a mile fro AR, when my 2017 Silverado 2500 HD w/ Duramax decided to go into limp mode. Since it was a Sunday evening, we stayed at a hotel only about a mile from this dealership. From the hotel the next morning, I called the dealership and was connected with Doug. After describing our dilemma, he assured me that they would work it in and would do everything possible to get us going ASAP. We "limped" to the dealership and was greeted by Doug and Billy quickly checked it in and took it back to the Service Bays where Tanner got right on it. Everyone there was not only professional, but they were genuinely concerned and very helpful. They came back with a diagnosis of failed fuel pressure sensor, along with a lot of other codes. Tanner felt confident that the other codes were thrown as a result of the pressure sensor failure. At lunch time, they offered to take us to get lunch. Jeri took us to IHOP and after enjoying a relaxing lunch, she came back and picked us up. The truck was ready within another hour and we were on our way. The truck has been operating properly since. I would greatly recommend this dealership to anyone looking for good old-fashioned, but top of the line professional service on their vehicle. We both wish we were closer to this dealership. We will very much consider buying our next vehicle here, thanks to the genuine care the Service Department provided. Please extend our sincere gratitude to these folks, as they did go out of their way to make us comfortable during this process. Kudos to all for going above and beyond!! Ken W. More

Very pleased with the professional manner of the staff; they were all very polite, professional, and responsive. I would like to specifically mention Mike (UK) in service, who I believe, went above and bey they were all very polite, professional, and responsive. I would like to specifically mention Mike (UK) in service, who I believe, went above and beyond; he contacted me with status updates throughout the process and helped to explain the repair vs replacement pros and cons. I find it refreshing to experience this caliber of customer service today. I have been to several other dealerships in the past couple of years and I believe that as a result of this experience, I will be switching to Classic Chevrolet for all my future vehicle needs. Great job! More

Brought in my pickup for a repair with Mike Little --and talk with Danny Baxley about a used vehicle. talk with Danny Baxley about a used vehicle. More

This dealership went above and beyond our expectations ! I would highly recommend them to everyone 1 We are here visiting from out of town and they are treating us like we are their neighbors !! We are n I would highly recommend them to everyone 1 We are here visiting from out of town and they are treating us like we are their neighbors !! We are not used to this level of service, in this day and age ! More

We always greeted by friendly and polite staff,both service and sales personnel. No one has ever been pushy about a sale or service for my existing vehicle. service and sales personnel. No one has ever been pushy about a sale or service for my existing vehicle. More

My father purchased his Cadillac from this store and has done all service with this store. He has always spoken highly of the team members at Classic. Recently he had over $2K of work done to his low mile done all service with this store. He has always spoken highly of the team members at Classic. Recently he had over $2K of work done to his low mileage 2015 SRX. The work was completed as agreed and done well. My father mentioned that when picking the car up he was surprised it was not washed/clean. Didn't bad mouth to me, but it took me off sides. The devil is in the details. Why would you not at a minimum run the car through the wash? This shows gratitude to a loyal consumer who trusts the store and appreciates the reputation that Classic has built in this region. More