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Classic Chevrolet Buick GMC of Cleburne - Service Center

Cleburne, TX

4.9
434 Reviews

434 Reviews of Classic Chevrolet Buick GMC of Cleburne - Service Center

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June 17, 2021

Classic Chevrolet took very good care of my 2018 GMC Terrain. I am new to the area and was very pleased with my service. Thank you. More

by joanl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Classic Chevrolet Buick GMC of Cleburne responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Classic Chevrolet Buick GMC of Cleburne Team

Jun 23, 2021 -

joanl responded

I just moved to Texas and needed my oil change in my 2018 GMC Terrain. I had been given Classic Chevrolet name by GMC. They got my car in and out in a timely matter. They had washed my car off and clean the floor mats. I will return the next time I need service on my car. Thank you.

June 16, 2021

Tire pressure was off, with one tire at 38 and the other three at 35. I had to correct it! To me, $75.00 is a lot for an oil change! More

by TO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

TO responded

I finished checking the work performed, all was completed well except for tire pressure. The work was completed quickly and much sooner than I expected. Tire pressure is very important and it needs to be the same all the way around to help provide good even tire wear. Considering the cost of replacing a tire or tires it is important to do everything possible to ensure even tire wear. Air pressure should be the simplest thing to maintain!

June 15, 2021

This was our first experience at this Classic location. We were impressed with the speed of service and communication. Texting helps so much in efficacy of communication. More

by maggiegrayson143
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. The Classic Chevrolet Buick GMC of Cleburne Team

June 08, 2021

Excellent service, very friendly, professional and right there to answer any questions!! Very prompt service. This was my first service since buying my Chevy Colorado. Wonderful, more than I expected! More

by Carran Armstrong
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Men in service department
Jun 10, 2021 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for this amazing review! We really appreciate your business. The Classic Chevrolet Buick GMC of Cleburne Team

May 30, 2021

The service lady was very polite and the work that was needed took about the same time as they said. Too bad GMC can’t do a better job with their product More

by Andy Stephenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Classic Chevrolet Buick GMC of Cleburne responded

Andy, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Classic Chevrolet Buick GMC of Cleburne's Service Department. The Classic Chevrolet Buick GMC of Cleburne Team

May 29, 2021

After a blowout the Service Dept had me back on the road ASAP. I was afraid I had wheel damage but the guys checked it out, rotated the tires, all ok. More

by Dalew47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Classic Chevrolet Buick GMC of Cleburne responded

Dale, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. The Classic Chevrolet Buick GMC of Cleburne Team

May 24, 2021

We NEED this service in more places! Polite and capable. Just bubble with “I care about you!” Even tried to help me do an iPhone event. :))) More

by Nanna to a horde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept - all
May 24, 2021 -

Nanna to a horde responded

!!!

May 27, 2021 -

Classic Chevrolet Buick GMC of Cleburne responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Classic Chevrolet Buick GMC of Cleburne Team

May 21, 2021

Classic Chevy Cleburne, Tx., they just continue to amaze me. From the moment I emailed them about purchasing a vehicle everything has been wonderful. My vehicle was in service and Zina did a great job with More

by wallacewallace821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zina
May 26, 2021 -

Classic Chevrolet Buick GMC of Cleburne responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. The Classic Chevrolet Buick GMC of Cleburne Team

May 07, 2021

The service advisor was helpful during our phone conversation and my in house visit! The brake inspection was done at no charge for me and I was in and out in less than an hour! More

by Richard2269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zena
May 12, 2021 -

Classic Chevrolet Buick GMC of Cleburne responded

Richard, thank you for the feedback! We are happy to hear about your positive experience at Classic Chevrolet Buick GMC of Cleburne, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! The Classic Chevrolet Buick GMC of Cleburne Team

May 05, 2021

Makeing sure my needs were made ! Getting me a loaner fast ! Calling me keeping me updated ! Talking to warnty company on what needs to be done ! Thanks Vincent Thornberry More

by Vincent Thornberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zena Mullen’s
May 10, 2021 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! The Classic Chevrolet Buick GMC of Cleburne Team

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