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Classic Chevrolet Buick GMC of Cleburne - Service Center

Cleburne, TX

4.9
434 Reviews

434 Reviews of Classic Chevrolet Buick GMC of Cleburne - Service Center

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July 26, 2024

The only reason it’s not a five star is the time it takes for the service department to look at the vehicle after you’ve dropped it off. 2 weeks is xxxxxxxx. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilson,
Jul 26, 2024 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for sharing your feedback, Greg. We appreciate your input regarding the service department's wait time. We understand your concern about the delay and will take this into consideration to ensure a more efficient process in the future. Please feel free to reach out if you have any further questions or need assistance. The Classic Chevrolet Buick GMC of Cleburne Team

July 23, 2024

Friendly, efficient, timely--all the things we look for in a dealership. We purchased in North Dallas, but Classic will be our first stop for next Buick. More

by jimely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you, Jimely, for the glowing review! We are thrilled to hear about your positive experience with us. We appreciate your kind words and are honored to be your go-to dealership for your next vehicle. Looking forward to assisting you in the future at Classic Chevrolet Buick GMC of Cleburne! The Classic Chevrolet Buick GMC of Cleburne Team

July 17, 2024

Very informative, punctual and professional. Diagnosed in a timely manner and tried to assist in possible warranty coverage. More

by cihak.stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you, Stan, for your 5-star review of Classic Chevrolet Buick GMC of Cleburne! We are delighted to hear that our team provided you with informative, punctual, and professional service. It's great to know that we could diagnose the issue promptly and explore possible warranty coverage options for you. We appreciate your feedback and look forward to assisting you again in the future. The Classic Chevrolet Buick GMC of Cleburne Team

July 16, 2024

Everything met expectations. Obviously I would prefer no issues with my truck but that doesn’t happen and the service dept did their job as expected. More

by terrancemsanjuan
Recommend Dealer
Yes
Employees Worked With
Courtney
Jul 18, 2024 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for choosing Classic Chevrolet Buick GMC of Cleburne for your service needs. We appreciate your understanding and are glad to hear that our service department met your expectations. We look forward to assisting you with your truck in the future! The Classic Chevrolet Buick GMC of Cleburne Team

July 16, 2024

I’ve been servicing my 2019 3500 duramax at classic of Cleburne for several years now. Their service advisors are helpful especially Aaron, he’s been a great help these last 2 visits I had to deal with wa More

by robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
Jul 17, 2024 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for the 5-star review, Robert! We appreciate your loyalty in servicing your 2019 3500 Duramax with us. It's fantastic to hear that Aaron has been instrumental in helping you with warranty issues. We are delighted to provide you with top-notch service and appreciate your recommendation over other dealerships. Your trust means a lot, and we look forward to your next visit at Classic Chevrolet Buick GMC of Cleburne! The Classic Chevrolet Buick GMC of Cleburne Team

July 13, 2024

They did a fantastic job and had great customer service. They should all be thanked for the way the treat customers. More

by Jmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of one of the guys name was but the lady had the nickname Wonder Woman and one guy was Aaron.
Jul 16, 2024 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for the 5-star review! We truly appreciate your kind words about our team at Classic Chevrolet Buick GMC of Cleburne. We aim to provide top-notch customer service and are glad to hear we hit the mark with you. We look forward to welcoming you back for any future vehicle needs. The Classic Chevrolet Buick GMC of Cleburne Team

July 11, 2024

Quick, listens, and not pushy when it comes to service of my vehicle, courteous, friendly More

by jnkydqueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilson
Jul 14, 2024 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for choosing Classic Chevrolet Buick GMC of Cleburne and for taking the time to leave such a positive review. We're thrilled to hear that our team provided you with quick, attentive, and friendly service while servicing your vehicle. We appreciate your kind words and hope to see you again soon! The Classic Chevrolet Buick GMC of Cleburne Team

July 10, 2024

Amazing staff always do a great job very quick efficient and thoroughly check my vehicle each time and advise me of any problems that may occur and how to prevent them More

by tmrrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for the wonderful feedback on your experience with us at Classic Chevrolet Buick GMC of Cleburne! We are thrilled to hear that our staff provided you with efficient and thorough service. It's great to know that you appreciate the care we put into checking and advising on your vehicle. We look forward to continuing to serve you and keep your vehicle in top shape. See you next time! The Classic Chevrolet Buick GMC of Cleburne Team

July 08, 2024

The service department are super efficient and communicate well. Appointments are made at the clients convenience. More

by kelvink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anne B
Jul 10, 2024 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for the fantastic 5-star review, Kelvin! At Classic Chevrolet Buick GMC of Cleburne, we prioritize efficiency and clear communication to ensure a seamless service experience. We're glad to hear that our appointment system works well for you. We appreciate your support and look forward to assisting you in the future. The Classic Chevrolet Buick GMC of Cleburne Team

June 27, 2024

Great customer service and friendly atmosphere. My car is always well taken care of and fixed properly. More

by sigmon.sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for the positive feedback on your experience at Classic Chevrolet Buick GMC of Cleburne! We're thrilled to hear that you received great customer service and that your car was well taken care of. We appreciate your trust in us to fix your vehicle properly. Please feel free to share your experience with others and visit us again soon! The Classic Chevrolet Buick GMC of Cleburne Team

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