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Classic Chevrolet Buick GMC of Cleburne - Service Center

Cleburne, TX

4.9
434 Reviews
Call Service Center (817) 402-3167

434 Reviews of Classic Chevrolet Buick GMC of Cleburne - Service Center

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December 01, 2022

My extra lugs were not in my car after tire rotation. Had to ask for them. More

by rob_kay
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

Rob, we appreciate you taking the time to share your experience. This information was passed along to the manager and we will take steps to ensure this doesn’t happen again. We hope we can earn your business back in the future. Thank you for your feedback. The Classic Chevrolet Buick GMC of Cleburne Team

November 29, 2022

Great Customer Service and very Trustworthy I will always be a Customer for many years!!!! More

by Janette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! The Classic Chevrolet Buick GMC of Cleburne Team

November 21, 2022

Had a slight problem from a previous service. They took it right in and fixed the problem. In fact, they did more than I expected or than they needed to do. More

by JDF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown
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Nov 22, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Classic Chevrolet Buick GMC of Cleburne Team

November 10, 2022

Attentive. Concerned about issues with vehicle Enjoy working with Ricky, Service Rep. clean facility. Eager to please More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

We appreciate you for letting others know about your experience, Pam! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Classic Chevrolet Buick GMC of Cleburne Team

November 09, 2022

Very satisfied with the help received from Classic Chevrolet…looking forward to hearing from you soon to work on my 2015 Terrain recalls. More

by Pamela
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anne and Juanita were very helpful
Report | Print
Nov 09, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you so much, Pamela! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. The Classic Chevrolet Buick GMC of Cleburne Team

October 31, 2022

The service at Classic Chevrolet-GMC Is great. They make you feel right at home. Anne is wonderful :0) More

by hairykerryhoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne
Report | Print
Nov 02, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! The Classic Chevrolet Buick GMC of Cleburne Team

October 30, 2022

They are polite, understanding, exceptionally thorough when it comes to the service of your vehicle. More

by txcrow1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. The Classic Chevrolet Buick GMC of Cleburne Team

October 28, 2022

When paying to have your tires rotated they should also check air pressure . No one has time to return for their mistakes ! More

by Gena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. The Classic Chevrolet Buick GMC of Cleburne Team

October 23, 2022

My wife scheduled an oil change and tire rotation online. We brought the car in at the scheduled time and the job was completed quicker than expected. They even washed the car. More

by Alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Tawater Service Writer and Tech Keenan Smith
Report | Print
Oct 27, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. The Classic Chevrolet Buick GMC of Cleburne Team

October 21, 2022

The service associate Scott was very courteous, Explained everything to me and was very respectful. And I thank you for hiring people that care and seem to enjoy his job with confidenc More

by janiceroot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Service department
Report | Print
Oct 25, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

Janice, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Scott does for Classic Chevrolet Buick GMC of Cleburne and our customers. Hope to see you again soon! The Classic Chevrolet Buick GMC of Cleburne Team

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