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Classic Chevrolet Buick GMC of Cleburne - Service Center

Cleburne, TX

4.9
434 Reviews
Call Service Center (817) 402-3167

434 Reviews of Classic Chevrolet Buick GMC of Cleburne - Service Center

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April 18, 2023

Really good prompt service. Very nice clean restrooms and waiting room. I would reccomend Classic. More

by Joelthor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Classic Chevrolet Buick GMC of Cleburne responded

Joelthor, we cannot thank you enough for your wonderful review of Classic Chevrolet Buick GMC of Cleburne and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! The Classic Chevrolet Buick GMC of Cleburne Team

April 18, 2023

They charge more than they say they will. Don’t complete the job. Take too long to complete a simple service. Don’t keep you informed about why it’s taking so long. Overcharging on parts. More

by Burlesonmagnolia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
Report | Print
Apr 19, 2023 -

Classic Chevrolet Buick GMC of Cleburne responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. The Classic Chevrolet Buick GMC of Cleburne Team

Apr 20, 2023 -

Burlesonmagnolia responded

Please call me at the phone number I listed on my repair order. You didn’t state who I needed to talk to if I call you.

April 18, 2023

Ricky with the service department did an outstanding job. Classic Cleburne is very customer oriented! More

by richard_1746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky/Service Department
Report | Print
Apr 20, 2023 -

Classic Chevrolet Buick GMC of Cleburne responded

Richard, thank you for sharing this great feedback with us. We feel our service department is what makes Classic Chevrolet Buick GMC of Cleburne special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! The Classic Chevrolet Buick GMC of Cleburne Team

April 13, 2023

Scott and Anna were amazing and got us out of there in record time because of family emergency in Denver More

by llvharr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilson 10 star
Report | Print
Apr 14, 2023 -

Classic Chevrolet Buick GMC of Cleburne responded

We appreciate the kind words. We look forward to seeing you again in the future! The Classic Chevrolet Buick GMC of Cleburne Team

Apr 15, 2023 -

llvharr responded

Great experience. Definitely will be our “GO TO” place for our 2017 Acadia. Thank you! Vernon and Linda Harrison

April 13, 2023

Just moved from Florida had to get a front plate was helped by Moises he was wonderful made me feel welcome walked me to parts dept I bought the front plate holder in came in next day picked it up took More

by Framedoctor1JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Movies, and the sales team
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Apr 13, 2023 -

Framedoctor1JT responded

Thanks to all I spoke to . Moises hope you tried taco T

Apr 13, 2023 -

Framedoctor1JT responded

Thanks to all who helped me . Moises hope you try Taco T

April 06, 2023

Great timely service. Much improved from past experience. Ricky greeted us and I e knew who we were and our reason for being there. More

by Bristerg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky
Report | Print
Apr 07, 2023 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. The Classic Chevrolet Buick GMC of Cleburne Team

March 25, 2023

They were thorough in finding out what was wrong with our truck and then took care of it. More

by kcstepp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann in service
Report | Print
Mar 27, 2023 -

Classic Chevrolet Buick GMC of Cleburne responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Classic Chevrolet Buick GMC of Cleburne was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. The Classic Chevrolet Buick GMC of Cleburne Team

March 24, 2023

I have bought vehicles from them and used them for servicing my vehicle. The staff is always friendly, service department is knowledgeable and quick. More

by Gniachilds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. The Classic Chevrolet Buick GMC of Cleburne Team

March 22, 2023

When we arrived the service person was professional. The recall was done sooner than expected. Will probably use again. More

by Daj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fowler
Report | Print
Mar 23, 2023 -

Classic Chevrolet Buick GMC of Cleburne responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. The Classic Chevrolet Buick GMC of Cleburne Team

March 22, 2023

Y'all are always very kind and helpful and everybody in there is very kind very nice and helps you with everything thank you all very much More

by Carolyn76031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2023 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Classic Chevrolet Buick GMC of Cleburne Team

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