Classic Cadillac Saab - Service Center

Love the service center, but I was kind of forgotten and was there 3.5 hours for an oil change. However, they did not charge me for the service. I appreciate that. I understand sometimes there may be a lac was there 3.5 hours for an oil change. However, they did not charge me for the service. I appreciate that. I understand sometimes there may be a lack of communication in providing services. Tom is great and Matt was very nice. Great guys. More

I dont like writing reviews, so this is a very very stupid thing for me stupid thing for me More

All my needs was taken care of and the staff at classic Cadillac was friendly and very professional thank you Cadillac was friendly and very professional thank you More

Always @ wonderful experience. Efficient and friendly. Tom has always been my “ my go to guy” Ed is my favorite mechanic too Efficient and friendly. Tom has always been my “ my go to guy” Ed is my favorite mechanic too More

We've purchased six vehicles via Classic. Great customer service, knowledgable service staff who aim to please. A great experience, this is why we travel all the way from Erie, Pa. Bob, Tim and Pete are gre service, knowledgable service staff who aim to please. A great experience, this is why we travel all the way from Erie, Pa. Bob, Tim and Pete are great to work with... More

I always enjoy visiting this Classic Campus The service and sales department always act very professional. They answer my questions quickly and professionally. If they don't have the answer they The service and sales department always act very professional. They answer my questions quickly and professionally. If they don't have the answer they get it for me timely even if it isn't the answer I want. More

Great Service Department! Knowledgeable, friendly and priced fair! Parts were ordered and estimates of time & costs were kept spot on! Classic Collision matched my paint perfe Knowledgeable, friendly and priced fair! Parts were ordered and estimates of time & costs were kept spot on! Classic Collision matched my paint perfectly and my Escalade looks brand new again! Thank you ! More

Wonderful Stopped by to get my SRX washed and drove home with XT5 on the show room floor. Thanks guys loving it! My 3rd Cadillac, BEAUTIFUL! Can't say enough h Stopped by to get my SRX washed and drove home with XT5 on the show room floor. Thanks guys loving it! My 3rd Cadillac, BEAUTIFUL! Can't say enough how pleased I am! Thank you... More

On 7-23-08 I took my car in because my air conditioner was blowing out warm air.They tested it and said my car needs an a/c compressor and evaporator,and I told them not to take the car apart if they had was blowing out warm air.They tested it and said my car needs an a/c compressor and evaporator,and I told them not to take the car apart if they had to charge me for that.But because the evaporator is in a hard place they had to take the car apart and they did so without telling me.And that is was going to cost me an extra $300.00 I was furious and told them to put the car back together and I was picking it up within the hour.I was not charged.Well I get the car back and my reverse tail lamps are not working,the place where e-check plugs my car in was not bolted back on. Then on 8-11-07 my traction control light was on and also read service steering system so I took my vehicle up there to see whats wrong and they replaced the steering rack. Today I took my car in for an oil change and inspection and the mechanic from a different place is telling I need a "rack" cause it is is leaking on the left side,I told them Classic replaced my rack, I have the paperwork at home so I got home called classic cadillac of Mentor,Ohio and they are telling me the warrenty is no good anymore.? between the service time and now I only put 16,000 on the car since than and now I am stuck with a bad rack,thats gonna cost me 700.00? More