Back

Classic Cadillac Saab - Service Center

Mentor, OH

4.6
19 Reviews

19 Reviews of Classic Cadillac Saab - Service Center

Sort by
July 20, 2025

Classic Cadillac is excellent! ! The service department goes above and beyond for their customers and are extremely thorough. More

by katmayes56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Borlie
July 19, 2025

Classic Cadillac in Mentor gives me impeccable service every time! They are always courteous and professional. More

by beverlee.mahone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carroll
July 19, 2025

Had a warrantee issue. Service department went above and beyond to make sure everything was right. Delivered my car to me even though I was 1200 miles way More

by jdfonz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Excellent customer service, no matter what the problem the service writers are always very accommodating. Keep up the good work. More

by DONALDLOPRESTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Classic Cadillac responded

Thank you, Donald for the great review! We appreciate the love sent our way. We did see that you might have hit the 1 star by mistake. But we enjoy the kind feedback about our dealership.

July 18, 2025

The Team at Classic Cadillac is top notch! They are professional, pleasant to work with and was able to schedule service in a timely manner. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

They did a great job completing the work that they did on the body of my car. I appreciate your professionalism. I was worried at first if you would get it right you’ve gained my trust. Thank you. More

by Jeffereylynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Bleck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Crea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Everyone at this Dealership is awesome. !! That is why I am with Classic !! Service and Kindness rate high here !!! More

by mark@jochuminsurance.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Bleck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Crea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

Tom Hardeman is the best Service mgr! ! He remembers me always (without looking at paperwork)! Answers all my questions. The repair persons are all top notch and quick. I also love the v More

by lindaperlic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Administrative assistant
July 16, 2025

Nice people and they help a lot. Nice cars also. Matt in service has helped a lot. More

by EAK1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
July 16, 2025

Matt was very friendly & explained the process quite clearly. The waiting area was clean & cozy. The repair on my car was done in the estimated time given. Check out was quick. I got my car back clean More

by rwbiats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
1