Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Classic Cadillac of Atlanta
Atlanta, GA
124 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 124 reviews
November 12, 2021
Tom and the team at Classic have been exceptional to deal with. They are the consummate professional when it comes to finding the perfect vehicle you are looking for. We are Classic buyers going forward. Th with. They are the consummate professional when it comes to finding the perfect vehicle you are looking for. We are Classic buyers going forward. Thank you Tom More
by CBP
Employees Worked With
Tom Murray
November 12, 2021
Great staff and service! I love my 2021 Cadillac Escalade. The salesperson was very informative and patient as I learned the new technology on my vehicle. The managers were honest and efficient. I w Escalade. The salesperson was very informative and patient as I learned the new technology on my vehicle. The managers were honest and efficient. I will definitely continue buying my vehicles here More
by Allison.J
Employees Worked With
Tom Murry, Scott Shepherd
November 12, 2021
I have bought 4 cars from this dealership and the experience is amazing!! From the store manager, Tom , to the salesman, B.B. and Amber in the service department the customer service is outstanding!! experience is amazing!! From the store manager, Tom , to the salesman, B.B. and Amber in the service department the customer service is outstanding!!! More
by angiebullman
Employees Worked With
Tom Murry, Scott Shepherd
November 12, 2021
Excellent service. Very helpful and friendly staff. Tom, BB, Bill…. All very helpful and attentive. The car buying process was simple and timely. Would definitely recommend them Tom, BB, Bill…. All very helpful and attentive. The car buying process was simple and timely. Would definitely recommend them More
by JS
Employees Worked With
Tom Murry
November 12, 2021
Giving highest of recommendations to Tom Murray and Billy Brown (BB), from Classic Cadillac of Atlanta!! When we purchased our vehicle from them a few months ago, we were blown away at how personable and co Brown (BB), from Classic Cadillac of Atlanta!! When we purchased our vehicle from them a few months ago, we were blown away at how personable and committed to customer service they were. Knowledgeable, courteous, professional…they treated us with the utmost respect during the sale, and now they treat us like friends. Appreciate how they continue to go above and beyond!! More
by nancy.easterling
Employees Worked With
Tom Murray & Billy Brown
November 12, 2021
Highly recommend Classic. Tom Murry and his sales team made the process seamless. Our sales rep, Ian, was top notch. He provided a detailed tutorial and was extremely helpful. made the process seamless. Our sales rep, Ian, was top notch. He provided a detailed tutorial and was extremely helpful. More
by C. Murray
Employees Worked With
Tom Murry
November 08, 2021
Took my car there several times did not perform service as for broke my mirror my mirror glasskeeps falling out Tried to call service manager several times no response as for broke my mirror my mirror glasskeeps falling out Tried to call service manager several times no response More
by Jefferylovingood
Employees Worked With
Scott Shepherd
September 23, 2021
We had an amazing experience when we purchased our certified Escalade in July. We were offered a fair price, did not negotiate, drove 4+ hours to buy it and paid cash for the Escalade and extended war certified Escalade in July. We were offered a fair price, did not negotiate, drove 4+ hours to buy it and paid cash for the Escalade and extended warranty. But that is when some of the employees good customer service ends.. after they get your money. The points have not showed up on my rewards account for the purchase of the vehicle or warranty. I have left a message for both of the finance advisers to ask a simple question 4 days ago and have not heard back from either of them. I called back yesterday, the operator spoke with Joey and Joey said he would call me back.. still no word. I called again today it’s like pulling teeth to talk with someone. The sales managers voicemail is full, I asked to speak with Mr Long about the poor customer service and was told he would not be able to call me back. I called customer service for the rewards program and the gentleman looked up our purchase and put the points for the vehicle on my account immediately. He advised me the points for the warranty take 90 days to show on the account. When we buy our next Cadillac it will be where the customer service does not end when you give them your money. I told the operator today if I could not speak to someone I would post a review… all I wanted was to speak to someone who could answer my question. She said all she could do was give a message. Classic Cadillac lost our business over a 3 minute phone call to answer a question. More
by Jamie
Employees Worked With
Financial advisors
