Classic Cadillac
Mentor, OH
Filter Reviews by Keyword
By Type
Showing 208 reviews
Classic Cadillac Saab is a quality auto dealership. I've purchased three vehicles from Mark Bondurant and he is extremely professional, I highly recommend him as a sales rep. purchased three vehicles from Mark Bondurant and he is extremely professional, I highly recommend him as a sales rep. More
I had a great experience with Anthony and team. unfortunately I ordered a long time ago and GM was delayed delivering the vehicle which is frustrating. Anthony kept me updated. unfortunately I ordered a long time ago and GM was delayed delivering the vehicle which is frustrating. Anthony kept me updated. More
We essentially worked online and on the phone with Classic Cadillac;Peter Dago. Peter asked Bob Rode to finalize car trade and turnin of our 2020 XT6, financing was completed Classic Cadillac;Peter Dago. Peter asked Bob Rode to finalize car trade and turnin of our 2020 XT6, financing was completed with GMC. We flew into Cleveland today and picked up,oriented to our new vehicle, features on a beautiful 2021 XT5. Thank you for a team effort and all the time and effort to deliver superior Cadillac experience! We would recommend Classic Cadillac in Mentor,Ohip for an outstanding purchasing experience. More
This is the second Cadillac I have leased from Mentor Cadillac. Our sales person is Mark Bondurant. He is professional, has product knowledge, and always returns call promptly. Pete Drago, the used ca Cadillac. Our sales person is Mark Bondurant. He is professional, has product knowledge, and always returns call promptly. Pete Drago, the used car sales manager was helpful in answering all questions. My husband has also purchased a used Corvette from the dealership. And last but not least is Julia who answers the phone with a smile. This a 5 Star operation. More
The salesman provided excellent customer service. He was very courteous, polite and professional. He explained in detail the paperwork and how to operate the vehicle. very courteous, polite and professional. He explained in detail the paperwork and how to operate the vehicle. More
Great sales group, extremely satisfied with their personal approach. I would highly recommend them to anyone. They listen to the client and don't try to sell them something they don't want. personal approach. I would highly recommend them to anyone. They listen to the client and don't try to sell them something they don't want. More
Excellent service excellent follow up and promises kept unlike other dealers that would lie about certain things I dealt with crestmont dealer few years back when I bought my old Escalade and the way they unlike other dealers that would lie about certain things I dealt with crestmont dealer few years back when I bought my old Escalade and the way they were going back and forth lying to me about the truck and keep selling it to the first one before even calling me is what made me refuse to buy anything there and go to classic mark the sales rep is awesome and also Peter the manager is great . More
Every person treated you like you were a good friend of theirs. Jim set with us , in the car, and went over everything we needed to know. He helped us transfer our On Star from the old car to the new one theirs. Jim set with us , in the car, and went over everything we needed to know. He helped us transfer our On Star from the old car to the new one and answered any question that we may have had about operating details in the car. He did some of the things we would have had to ask our daughter to do for us and then told us to call him any time if we had any questions The gentleman that went over the finances with us was terrific. He made sure that we understood every thing before signing anything. He also introduced us to the men in the service department. The whole thing was a positive experience. More