Classic Cadillac
Mentor, OH
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I cannot believe how easy the process was and how detail oriented this team is. Everything was explained in all questions were asked. The door is left wide open for future questions and/or concerns. Highly oriented this team is. Everything was explained in all questions were asked. The door is left wide open for future questions and/or concerns. Highly recommend classic Cadillac. Thankyou Mark, Michell, and Dan The Man. More
Classic Cadillac Dealership is a PLATINUM Level Dealer! ! Classic Cadillac was AMAZING in every way, we had the BEST experience ever!! They're all very professional, very friendly & so caring, not at ! Classic Cadillac was AMAZING in every way, we had the BEST experience ever!! They're all very professional, very friendly & so caring, not at all pushy - everyone works together to make there Customers feel very special!! We'd been looking for a car for years, having trouble finding one we were really excited about, but we finally narrowed it down to the Cadillac XT6 SUV? We saw one at Classic Cadillac and went there to do some comparing between the XT5 & XT6 and after all they're help, we knew we'd found the car we wanted and more importantly, they reminded us why we always end up dealing with Classic!! They go above & beyond all other Dealers every time!! We've been dealing with Classic since we bought our very first new Mini Van from them in 1988 (in addition, my Husband's Family Business bought every vehicle they needed from Classic, as well). You would think our experience couldn't get any better, but then Classic Cadillac topped all our great Classic experiences, they deserve PLATINUM Level rating for everything!! We now look forward to having them help us maintain our new XT6 SUV & know we're in great hands!! Thank You all for everything - starting with Don, who led us to Peter, who helped us (originally) Order SUV we wanted, until they got one in we just happen to see (while waiting for ordered one), fell in LOVE with it, then they helped us complete our purchase (& no worry about Order we put in), we were beyond excited!! Everything worked out exactly as we'd hoped, we got the SUV we're so excited about & the Service far exceeded any of our expectations!! Peter set us up with Mark to get everything moving with our sale, who then set us up with Rich & Dan (amazing guys) to get our Financial details handled and then Don set us up with Anthony to help us with all the Car Details, who we can't say enough about, he's so patient & kind about making sure we were throughly happy with our purchase & understanding everything there is to know about our new SUV!! He's worth his weight in Gold, too, so personable and knowledgeable and most importantly, so patient with those of us who are far behind in all the new technology vehicles have today, he was so very helpful with us, we cannot say enough about Anthony!! We now have the car of our dreams and we're actually going to get to enjoy all it has to offer. We cannot Thank Classic Cadillac enough for making our dream come true with this purchase!! We give them all a "Two Thumbs Up" & "PLATINUM Level" rating for everything!! Thank You, Thank You all!! More
Everyone was very friendly and the biggest thing was no pressure salesman Don. Did not have to spend 3 hours going back and forth to make a purchase. pressure salesman Don. Did not have to spend 3 hours going back and forth to make a purchase. More
Inquired about a Cadillac CTS and then my wife got in my ear about an SUV. Don helped me look for an SUV that met my needs and we decided on one. Don did most of the work over the phone/text so that when ear about an SUV. Don helped me look for an SUV that met my needs and we decided on one. Don did most of the work over the phone/text so that when I got there the Jeep was pulled up on the lot ready for me to look at. Although he was wrapping up with someone once I arrived he made sure I wasn't sitting around twiddling my thumbs and handed me the keys to take a look at it. He met me out there and was VERY accommodating to my family including throughout the whole process (I had my wife and kids with me.) Don was quick and to the point very friendly no pressure no cheesy sales tactics I never felt like someone was getting one over on me everyone there I communicated with as if I had known for years including the finance manager Dan. Recommending all of my family and friends to come here. Thanks guys! More
This was my second purchase from Classic Cadillac in two years. My first experience was excellent. Great salesman, excellent service department. Treated wonderfully by everyone that I worked with. years. My first experience was excellent. Great salesman, excellent service department. Treated wonderfully by everyone that I worked with. More
Great dealership with excellent team. Bob Rode worked tirelessly to help get us a new 2022 XT6 at an affordable price with the options we wanted. The service, expertise and experience of the entire te tirelessly to help get us a new 2022 XT6 at an affordable price with the options we wanted. The service, expertise and experience of the entire team cannot be underestimated. Great place that focuses on real customer satisfaction. More