Classic Cadillac

Fantastic Purchase Experience Our sales consultant Hugh Araps went out of his way to make sure that we were completely satisfied with our "new" car purchase. Having never owned a C Our sales consultant Hugh Araps went out of his way to make sure that we were completely satisfied with our "new" car purchase. Having never owned a Cadillac I was blown away by the way we were made to feel very special from the sales right down to the details of the car's operation. Richard Lloyd , finance, was extremely helpful in explaining all of the options available with the new vehicle purchase. I am looking forward to a great on-going fondness for Cadillac in the future. More

Excellent experience We loved are salesman Hue! Very informative, very pleasant! Everyone was very accommodating and friendly. We really love our SRX. We enjoyed our exper We loved are salesman Hue! Very informative, very pleasant! Everyone was very accommodating and friendly. We really love our SRX. We enjoyed our experience with Classic! More

Great experience Been driving Cadillac for more than 50 years and always enjoy and appreciate the service and interest expressed by all members of the Classic Dealersh Been driving Cadillac for more than 50 years and always enjoy and appreciate the service and interest expressed by all members of the Classic Dealership. This encludes sales, financing, and service departments. More

Great experience I have been to the dealer several times over the past year. I have known Pete for many years and he is always very friendly and helpful, Hugh did a I have been to the dealer several times over the past year. I have known Pete for many years and he is always very friendly and helpful, Hugh did a great job explaining the car's features including coming out to the house for orientation. More

On 7-23-08 I took my car in because my air conditioner was blowing out warm air.They tested it and said my car needs an a/c compressor and evaporator,and I told them not to take the car apart if they had was blowing out warm air.They tested it and said my car needs an a/c compressor and evaporator,and I told them not to take the car apart if they had to charge me for that.But because the evaporator is in a hard place they had to take the car apart and they did so without telling me.And that is was going to cost me an extra $300.00 I was furious and told them to put the car back together and I was picking it up within the hour.I was not charged.Well I get the car back and my reverse tail lamps are not working,the place where e-check plugs my car in was not bolted back on. Then on 8-11-07 my traction control light was on and also read service steering system so I took my vehicle up there to see whats wrong and they replaced the steering rack. Today I took my car in for an oil change and inspection and the mechanic from a different place is telling I need a "rack" cause it is is leaking on the left side,I told them Classic replaced my rack, I have the paperwork at home so I got home called classic cadillac of Mentor,Ohio and they are telling me the warrenty is no good anymore.? between the service time and now I only put 16,000 on the car since than and now I am stuck with a bad rack,thats gonna cost me 700.00? More