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Classic Cadillac
Mentor, OH
235 Reviews
Classic Cadillac in Mentor provides our customers with courtesy, top notch service, and respect. There is a reason that Classic Cadillac has an average 4.9 star rating on Google and Facebook with over 1,000 reviews. Not only is Cadillac the pinnacle in luxury vehicles, but Classic Cadillac carries that expectation throughout the dealership in the vehicles that we sell and the service that we provide. We treat our customers how we want to be treated.
Classic Cadillac welcomes you in to our dealership in Mentor, where we are confident that you will find the vehicle that you are looking for at a price that works for you. Browse our selection of 2023 Cadillac models or shop our inventory of certified pre-owned vehicles. No matter what vehicle you decide upon, our professional and courteous finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 235 reviews
Verified Customer
July 19, 2025
Had a warrantee issue. Service department went above and beyond to make sure everything was right. Delivered my car to me even though I was 1200 miles way Service department went above and beyond to make sure everything was right. Delivered my car to me even though I was 1200 miles way More
by jdfonz
Employees Worked With
July 18, 2025
Excellent customer service, no matter what the problem the service writers are always very accommodating. Keep up the good work. the service writers are always very accommodating. Keep up the good work. More
by DONALDLOPRESTI
July 18, 2025
The Team at Classic Cadillac is top notch! They are professional, pleasant to work with and was able to schedule service in a timely manner. They are professional, pleasant to work with and was able to schedule service in a timely manner. More
by Linda
Employees Worked With
July 17, 2025
They did a great job completing the work that they did on the body of my car. I appreciate your professionalism. I was worried at first if you would get it right you’ve gained my trust. Thank you. the body of my car. I appreciate your professionalism. I was worried at first if you would get it right you’ve gained my trust. Thank you. More
by Jeffereylynn
July 17, 2025
Everyone at this Dealership is awesome. !! That is why I am with Classic !! Service and Kindness rate high here !!! !! That is why I am with Classic !! Service and Kindness rate high here !!! More
by mark@jochuminsurance.com
July 16, 2025
Tom Hardeman is the best Service mgr! ! He remembers me always (without looking at paperwork)! Answers all my questions. The repair persons are all top notch and quick. I also love the v ! He remembers me always (without looking at paperwork)! Answers all my questions. The repair persons are all top notch and quick. I also love the video sent to me before I retrieve my car! Lastly, the waiting lounge is clean and well appointed. More
by lindaperlic
Employees Worked With
Administrative assistant
