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Classic Buick GMC - Service Center

Houston, TX

4.8
213 Reviews

213 Reviews of Classic Buick GMC - Service Center

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August 06, 2018

Great ability to cater to customer’s needs I work with Tom and he’s been great at communicating what’s going kn with my vehicle and offering honest suggestions on services needed. He also does More

by Khdecuir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Aug 06, 2018 -

Classic Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

August 03, 2018

Very Professional and friendly Mehran Abedini was very helpful ,courteous and willing to help answer all my questions. Very nice! Dealership very clean And all of the employees we More

by Kpasso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mehran Abedini
Aug 06, 2018 -

Classic Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

July 05, 2018

Great Service Every time I visit this dealership, I get exceptional service. Thanks to Bill Schoenfeldt, and the shop team! I always am greeted with a smile. I did More

by Katy, TX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Clifford, Bill Schoenfeldt
June 26, 2018

Great Service First time visiting this dealership. Had the best service, I spoked to Tom Ryan over the phone before arriving he told me it was a hour wait for an oi More

by Alemancm92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ryan
Jun 27, 2018 -

Classic Buick GMC responded

Thanks for the wonderful review! Tom is an invaluable member of our team and he truly exemplifies our commitment to customer care. We look forward to helping you again with any automotive needs in the future. Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

June 25, 2018

window replacement Tom and the service department were very helpful and did a great job for us. The turnaround was awesome. We had a window broken out late Friday aftern More

by sandersyukon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ryan
Jun 26, 2018 -

Classic Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

June 20, 2018

Warranty work on my 2013 Terrain. They were very responsive and professional. Tom Ryan was very helpful and clear in his explanation of the warranty service done. Also showed me some More

by SteveW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ryan
Jun 20, 2018 -

Classic Buick GMC responded

We are so glad we could take care of all of your needs at West Point Buick GMC. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

June 19, 2018

Service I always come to this location for car service with Tom Ryan and he’s always very nice and helpful!! Gets me in and out as quick as possible! They do More

by Koda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ryan
Jun 20, 2018 -

Classic Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at West Point Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

June 19, 2018

Great service Always so helpful when I need something checked out on my car. Tom Ryan was super friendly and knew exactly what my car needed. I come back here whene More

by McKinzyRyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ryan
Jun 20, 2018 -

Classic Buick GMC responded

We cannot thank you enough for your wonderful review of West Point Buick GMC and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

June 19, 2018

Thank Y'all! Every time that I come in for corrective or preventative maintenance on my GMC, Tom Ryan delivers friendly and fast customer service (which is rare t More

by Yourewelcome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ryan
Jun 20, 2018 -

Classic Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

June 19, 2018

Great Service Great service. Tom was very responsive, attentive and helpful in his approach. Would recommend. Provided great advice and did not feel like he was try More

by Chevyblue611
Recommend Dealer
Yes
Employees Worked With
Thomas Ryan
Jun 20, 2018 -

Classic Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com