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Classic Buick GMC - Service Center

Houston, TX

4.8
213 Reviews

213 Reviews of Classic Buick GMC - Service Center

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January 23, 2024

I had a laundry list of things to get done and they were all knocked out. Some things were warranty and some maintenance and all got done. More

by Wvetharrisbillzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Khanh Vu
Feb 14, 2024 -

Classic Buick GMC responded

We're thrilled we could clear it all out for you! From warranty work to routine maintenance, we're here to tackle it all. Thanks for trusting us with your vehicle—it's always a pleasure to help you hit the road worry-free!

January 20, 2024

Upon entering service area I was asked if I had appointment and I replied yes and gave my last name and time of appointment and was told that Mathew Williams would assist me and I proceed to his of More

by cjhusker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Williams
Feb 14, 2024 -

Classic Buick GMC responded

Mr. Williams always comes through with exceptional customer service. Thanks for trusting us to be part of your automotive journey!

January 18, 2024

They were able to get me in and fix the problem in the same day More

by samgmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donavon Nicholas
Feb 14, 2024 -

Classic Buick GMC responded

Speed, integrity, and efficiency are our standards! If you ever need assistance in the future, we're here for you. Thanks for choosing Classic ELITE Buick GMC!

January 17, 2024

Outstanding very kind and pleasant employee's Always respectable and caring about they work. On' customer Vehicles" Thank you all. More

by harrisonmatlockkarrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louba Igor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dorian Etter, Marilyn Hernandez
Feb 14, 2024 -

Classic Buick GMC responded

Our employees take pride in providing outstanding service and caring for your vehicles as if they were their own. Thank you for recognizing their kindness and dedication. We appreciate your support and look forward to serving you again in the future!

January 15, 2024

Helpful friendly people , clean showroom, good coffee and cold water available. Mark was not pressuring and answered my questions easily. Even though I wasn’t looking to buy this trip I was in having m More

by randyatwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Minnis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Classic Buick GMC responded

Mark's approach reflects our commitment to providing informative and pressure-free experiences. If we can be of any assistance down the road, please don't hesitate to reach out. You're always welcome at Classic ELITE Buick GMC!

January 11, 2024

Good customer service. Friendly people to take care of you. Good reception area for waiting. All around pleasant experience. More

by olivecs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy, service rep, cashiers
Feb 14, 2024 -

Classic Buick GMC responded

Glad to hear you had a pleasant experience! Our team takes pride in ensuring your visit is exceptional. Thanks for choosing us, and we look forward to serving you again in the future!

January 09, 2024

Thank for a great job, you have a great team my wife she is very happy with her truck and my also very happy that I don’t her something is wrong with the truck. More

by Jesus Moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cheng
Feb 14, 2024 -

Classic Buick GMC responded

We're over the moon to hear that your wife is delighted with her truck, and even happier to know that it's keeping both of you worry-free. Our team is absolutely thrilled to have been a part of making that happen. Here's to the many miles ahead!

January 04, 2024

Great service and friendly reps to great you when you arrive. Always try to get you taken care of as soon a they can. More

by Harley5269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy, and both cashiers
Feb 14, 2024 -

Classic Buick GMC responded

What a delight to hear about your experience! Our team is dedicated to providing not just great service, but a warm and welcoming atmosphere from the moment you arrive. We understand the importance of your time and always strive to prioritize your needs as swiftly as possible. Thank you for choosing us—Classic ELITE Buick GMC is honored to be your destination for exceptional care.

January 04, 2024

My visit was great. Bill was very helpful and kept in touch throughout the service. More

by marthaboettcher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Schofield
Feb 14, 2024 -

Classic Buick GMC responded

It's wonderful to hear about your great visit! Bill takes pride in providing helpful service and ensuring your needs are met. Thanks for choosing Classic ELITE Buick GMC, and we look forward to serving you again in the future!

December 31, 2023

Always been a good attention to my self and fast service with less time expecting on getting done More

by roberto.juarez19731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louba Igor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Classic Buick GMC responded

Thank you for your kind words and for choosing us. We look forward to continuing to exceed your expectations in the future!

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