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Classic Buick GMC - Service Center

Houston, TX

4.8
213 Reviews

213 Reviews of Classic Buick GMC - Service Center

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February 22, 2024

Awesome service team! Totally trust them to take care of my truck. This is the 2nd vehicle that I have brought to Classic Elite Buick GMC. More

by dhankinstx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly in service
February 20, 2024

Khan was my service advisor. He was very professional and kept me updated on my vehicle’s progress. More

by Jmontalvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khan
February 18, 2024

Exceptional, professional and caring and knowledgeable. Hard to ask for more from a dealership service organization. More

by dzappe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khann Vu, George Laredo
Feb 19, 2024 -

Classic Buick GMC responded

Your feedback reaffirms our commitment to excellence. Thank you for choosing Classic ELITE Buick GMC, and we'll continue to strive to exceed your expectations! We look forward to seeing you down the road!

February 08, 2024

Service dept has good service writers. They follow up well. Khanh Vu always works hard to get my repairs done quickly. More

by Ron Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khanh vu
Feb 14, 2024 -

Classic Buick GMC responded

Big kudos to our service crew! Quick, clear, and consistent work is our standard, and Khanh personifies it perfectly. Thanks for the recognition—we're always here to keep you rolling smoothly!

February 08, 2024

Matt is a great asset for your dealership! ! Really cares about his customers and always goes above and beyond to make sure they're satisfied. More

by Majth20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 14, 2024 -

Classic Buick GMC responded

Delighted to hear such praise for Matt! Customer satisfaction is our priority, and Matt goes above and beyond to ensure it. Thanks for the recognition!

January 30, 2024

Matt is always AWESOME. He treats us like family and that’s the only reason since 2018 we drive so far for service. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Williams
Feb 14, 2024 -

Classic Buick GMC responded

Matt's consistently outstanding! Your dedication since 2018 speaks volumes, and we're honored that you choose us for service. Thanks for making the trip and allowing our team to ensure it's worth every mile!

January 30, 2024

Donovan is a great adviser was very helpful he got my vehicle back to me in the time promised More

by Daniel822guzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marilyn Hernandez
Feb 14, 2024 -

Classic Buick GMC responded

Donovan is a rockstar! We're thrilled to hear about your positive experience. Thanks for the shout-out, and we're here to assist you whenever you need us!

January 28, 2024

GREAT customer service and timely repair on our vehicle. Would highly recommend Classic Buick! THANKS Brian More

by Sewingloop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN
Feb 14, 2024 -

Classic Buick GMC responded

Thanks for the glowing recommendation, and shout-out to Brian for making it happen. Should you ever need anything else, we're just a call away!

January 27, 2024

Classic Elite staff are very professional, knowledgeable and reliable. The atmosphere is welcoming and the building is clean and customer friendly. Other dealerships are much closer to my home, but it is al More

by chende3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill W
Feb 14, 2024 -

Classic Buick GMC responded

Your feedback truly brightens our day! Thanks for making the drive and trusting us with your automotive needs. Here's to many more miles of excellence together!

January 25, 2024

Roy in the service department was extremely helpful and very courteous. My truck was serviced in a timely manner. More

by frankcwhite88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
Feb 14, 2024 -

Classic Buick GMC responded

We're thrilled your truck got the VIP treatment it deserved, all in a timely manner. Thanks for choosing us, and remember, we're here whenever you need us to keep things running smoothly!

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