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Classic Buick GMC - Service Center

Houston, TX

4.8
276 Reviews

276 Reviews of Classic Buick GMC - Service Center

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August 28, 2025

Always an excellent service in the place is very pleasant for waiting, coffee, always good. More

by chapa1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Schoenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
August 28, 2025

I have purchased 2 vehicles from this dealer ship. I have always gotten excellent customer service even after the sale including service. The biggest thing that impressed me that they have a dedicated More

by Grillman1987
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Schoenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

Courteous staff. Work performed on timely basis as promised. All repairs completed under warranty as promised. More

by txta1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Widman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

My service rep is great, and super pleased with the GM. The service was 2.5 hrs as quoted, and they were able to accommodate me with a quiet area where I could work during that time. Thanks to the Classic More

by Gadget1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2025

My service experience regarding the dealership inspection for a possible recall was very quick and easy. I was kept updated by phone throughout the process. More

by Mark.Heitkamp
Recommend Dealer
Yes
Employees Worked With
Kelsey Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2025

I’ve purchased 5 vehicles from that dealership Only complaint I have is that they need to bring back the complimentary snacks and popcorn Also the 3% up charge on credit cards. More

by Johnvaldez492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Minnis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Schoenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

Got treated in a friendly and professional manner and made a fair deal Will definitely recommend to family and friends More

by steenew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Schoenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

Anthony was rude and condescending, I’d been waiting and when he finally got around to waiting on me I tried to tell him what the truck was in for, he shut me down told me “I’m not interested in what happen More

by devaneylandry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Gagliano
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

I made an appointment the day before and next day they attended me as soon. I arrive. It was an excellent service and they got me out on time. More

by rosyalmonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Glaspie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Laguna
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

The service department takes the time to understand and repair the issues with the vehicle. The service advisors seem to care that you the customer are taken care of to the best of their ability. More

by Lhoehman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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