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Clark-Knapp Honda - Service Center

Mc Allen, TX

4.7
719 Reviews

719 Reviews of Clark-Knapp Honda - Service Center

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March 07, 2024

Car was not ready. No follow up call to state car will not be ready. More

by Loe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tall man working 3/1, 3/2 for recall
March 07, 2024

Very pleased with Emmanuel’s customer service expertise. I had coupon that had expired and he researched and informed me that I had a free oil change I could use. Also, I was promised the car would be read More

by MMVANNOY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Alarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Pésimo servicio, nunca contestan las llamadas, cuando contestan siempre te dicen que te van a regresar la llamada y no es verdad, en partes tardan demasiado tiempo para que lleguen y no te saben decir un More

by LEALGZZ.HECTOR
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Alvarado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

The Clark-Knapp representative assigned to assist me in the service department provided Excellent and professional service. More

by M.OYERVIDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

First time getting an oil change for my vehicle and was not disappointed the service. More

by JOEBRAVO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

Service was very good, but waiting area could be improved to provide more comfort and some water or coffee. More

by NICKVILLEGASJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

All personnel are courteous and pleasant to work with. Armando Reyes is on the ball and very helpful. I appreciate the fact that the recommended vehicle service is what is performed and that I am not pre More

by mjake57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

The service advisor, Susan Rosalez, has the best customer service! Always answering my questions/concerns. More

by AIDA.FLORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

Great service and information with my tire issue. Always will come back and ask for Armando. More

by tonyrico1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2024

They were quick, courteous and reasonably priced. Offered to shuttle me anywhere I needed to go, I can do the work myself but Clark Knapp Honda’s service department makes it so easy to just take them More

by ADAM101521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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