Clark-Knapp Honda - Service Center
Mc Allen, TX
602 Reviews of Clark-Knapp Honda - Service Center
Took car in for A/C repair. They repaired the A/C. Tried to sell me a timing belt and water pump package that is required at 100K miles for about $700. I had this package installed previously at anot Tried to sell me a timing belt and water pump package that is required at 100K miles for about $700. I had this package installed previously at another dealer. Service manager said they don't subscribe to the Honda database system so they were not aware of the previous repair. The cost of the repair seemed to be on the high side for this area of the country. I noticed that fuel door was open when I picked up car. Next fillup resulted in 10 mpg instead of the normal 21 mpg that I get with this car. I calculate my mpg at every fillup. This also looks suspicious, but I do not have any proof, but I lost more than 5 gallons of gas somewhere. More
This is actually a follow up of a previouse criteque. my father in law is an older man that they took advantage of and then continued to take advantage of until we got involved. my father in law bought a ve father in law is an older man that they took advantage of and then continued to take advantage of until we got involved. my father in law bought a vehicle from there and had been there a few times as he has needed his vehicle serviced. since he bought the car there, they give free checkups or discount repair for the first so many miles... He dropped his car off for three days because it was overheating. He told them the problem and that he was hoping it just needed coolant, and after 3 days without a car they told him to come back and pick up his vehicle. When he went to pick it up he noticed that the problem hadn't been taken care of. He called the manager and told him that he dropped it off and that after they had it for 3 days they failed to do anything to fix it. He waited there as they filled it up with coolant (which in fact fixed the problem). He's an older gentleman that lives alone, not having a car for that amount of time is a hassle, especially when it's not necessary. As soon as the warranty runs out he will not be bringing the vehicle there ever again. More