Clark-Knapp Honda - Service Center

I have been a loyal customer. Appointment was scheduled, 45 minutes or hour for lube & filter would be acceptable, however it took 2 Hours. Had a coupon sent by the dealership and it was refused. Not a plea 45 minutes or hour for lube & filter would be acceptable, however it took 2 Hours. Had a coupon sent by the dealership and it was refused. Not a pleasant experience. Will go else where next time. Very disappointed. More

He was very helpful and he answered my questions very good. Could be better if you have discount coupons or promotions. With that, I’ll definitely will back. good. Could be better if you have discount coupons or promotions. With that, I’ll definitely will back. More

My wife and I have owned Accords and Pilots, one each, since 1994. We currently own a 2009 Pilot Touring, with over 110,000 miles, and a 2019 Accord Touring. The Sales and Service Department’s personnel o since 1994. We currently own a 2009 Pilot Touring, with over 110,000 miles, and a 2019 Accord Touring. The Sales and Service Department’s personnel of Clark Knapp Honda have always provided us outstanding friendly, courteous, and professional service. All their Staff, too many to name, goes out of their way to provide outstanding customer satisfaction. Their complimentary tasty hot coffee, donuts, comfortable waiting areas and car wash are added extras. We highly recommend Clark Knapp Honda to everyone. More

Car Inspection Were available where shops were not during COVID-19 times. Were very careful and followed safety guidelines during these challenging times. Have bee Were available where shops were not during COVID-19 times. Were very careful and followed safety guidelines during these challenging times. Have been very dependable and honest. More

Poor service! Took my car on November 2019 and paid to get tire rotation, however tires were not rotated. Took it again for an oil change in April 2020 and recommendations are to change air and cabin filt get tire rotation, however tires were not rotated. Took it again for an oil change in April 2020 and recommendations are to change air and cabin filter which I had just paid in November 2019 to get done. I don't believe that within 5 months (6000 miles) filters would need a replacement. Checked filters at home and they are dirty which makes me think that they were not even changed to begin with back in November. They did charge me $82 for filters and service. Not trustworthy! More

A fast trip to get my CR/V a needed oil change. Everything went well I was out in about an hour. They took care of everything Everything went well I was out in about an hour. They took care of everything More

I was visiting from out of town and needed an oil change and tire rotation. My regular dealership usually takes around 2 hours to perform this service. This time, it was done in 45 mins and they called me w and tire rotation. My regular dealership usually takes around 2 hours to perform this service. This time, it was done in 45 mins and they called me when my car was ready to pick up and it was even washed. Another service my regular dealership doesnt do. I was VERY pleased with the service i received and will look forward to the next time I use this location. More

Scheduled service thru internet. Appointment was made about an hour before, and service was done in 1 hour. Very happy with the immediate service.They took me although I was about 15 minutes late. about an hour before, and service was done in 1 hour. Very happy with the immediate service.They took me although I was about 15 minutes late. More

Prompt service and great customer service. Car oil and change plus free carwash took less than 20 minutes! Dana gave recommendations for future services needed for my car.😊 change plus free carwash took less than 20 minutes! Dana gave recommendations for future services needed for my car.😊 More

Good service with employees at express service area. Great workmanship. I like how you do a point inspection and provide recommendations. In order to keep my vehicle running smoothly. Great workmanship. I like how you do a point inspection and provide recommendations. In order to keep my vehicle running smoothly. More