Clark-Knapp Honda - Service Center

Trying to schedule the appointment by phone, transferring to service was challenging (no one answering) after 2-3 tries until I called a separate number provided on a card mailed with a $5 coupon. Quickly g to service was challenging (no one answering) after 2-3 tries until I called a separate number provided on a card mailed with a $5 coupon. Quickly got service then. I’m saving that number! More

Each time I have taken my vehicle for maintenance, the staff has been very attentive and prompt. staff has been very attentive and prompt. More

Car was not ready. No follow up call to state car will not be ready. No follow up call to state car will not be ready. More

Very pleased with Emmanuel’s customer service expertise. I had coupon that had expired and he researched and informed me that I had a free oil change I could use. Also, I was promised the car would be read I had coupon that had expired and he researched and informed me that I had a free oil change I could use. Also, I was promised the car would be ready in 45 minutes and it was. More

Pésimo servicio, nunca contestan las llamadas, cuando contestan siempre te dicen que te van a regresar la llamada y no es verdad, en partes tardan demasiado tiempo para que lleguen y no te saben decir un contestan siempre te dicen que te van a regresar la llamada y no es verdad, en partes tardan demasiado tiempo para que lleguen y no te saben decir un tiempo estimado de cuando llega una refacción y la lleve por un recall y quedó peor, según ya la arreglaron y sigue fallando Y todavía me dicen que es normal que aparezca un mensaje de error en el tablero en lugar de dar una solución para que la camioneta funcione correctamente como cuando la compré que si funcionaba y por llevarla el recall dejó de funcionar More

The Clark-Knapp representative assigned to assist me in the service department provided Excellent and professional service. the service department provided Excellent and professional service. More

First time getting an oil change for my vehicle and was not disappointed the service. not disappointed the service. More

Service was very good, but waiting area could be improved to provide more comfort and some water or coffee. to provide more comfort and some water or coffee. More

All personnel are courteous and pleasant to work with. Armando Reyes is on the ball and very helpful. I appreciate the fact that the recommended vehicle service is what is performed and that I am not pre Armando Reyes is on the ball and very helpful. I appreciate the fact that the recommended vehicle service is what is performed and that I am not pressured into unnecessary work. More

The service advisor, Susan Rosalez, has the best customer service! Always answering my questions/concerns. service! Always answering my questions/concerns. More